Luxury Club Lounge Supervisor — VIP Guest Experience

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel brand in Dubai is seeking an Assistant Pearl Club Manager to enhance guest experience and manage lounge operations. The ideal candidate has 2-3 years of luxury hotel experience and exceptional service skills. Responsibilities include supervising staff, interacting with VIPs, and ensuring high service standards. This role offers a unique opportunity to foster guest loyalty in a luxury setting.

Qualifications

• 2-3 years of experience in a luxury hotel environment.
• Proven ability to supervise a guest-facing team.
• Strong knowledge of executive lounge operations.

Responsibilities

• Assist in day-to-day operations of the Pearl Club Lounge.
• Welcome and interact with VIPs and premium guests.
• Supervise Pearl Club Team Members and ensure service standards.

Skills

Luxury hotel experience

Guest relations

Strong communication skills

Organization and multitasking

Problem resolution

Tools

Hotel management systems

Job description

A leading luxury hotel brand in Dubai is seeking an Assistant Pearl Club Manager to enhance guest experience and manage lounge operations. The ideal candidate has 2-3 years of luxury hotel experience and exceptional service skills. Responsibilities include supervising staff, interacting with VIPs, and ensuring high service standards. This role offers a unique opportunity to foster guest loyalty in a luxury setting.