Luxury Boutique Manager: Lead Sales & Customer Experience

Seddiqi Holding; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Seddiqi Holding seeks an experienced Boutique Manager to lead our luxury jewelry and watches boutique in Dubai. You will drive sales performance, deliver exceptional customer experiences, and oversee store operations, inventory, and compliance while coaching a high‑performing sales team.

The ideal candidate has 5–8 years of relevant retail experience, including 2 in a managerial role in a luxury environment, with outstanding interpersonal and leadership skills, a strong business development

Qualifications

• 5–8 years of relevant retail experience, including 2 years in a managerial position in a luxury environment.
• Experience with luxury jewelry or watches boutique is a must.
• Excellent interpersonal skills and ability to build working relationships.
• Strong leadership and team development capabilities.
• Strong business development mindset, proactive in identifying potential new markets and customers.

Responsibilities

• Lead and develop a high-performing sales team
• Drive sales, profitability, and key business KPIs
• Deliver exceptional customer and after-sales experiences
• Manage store operations, inventory, and compliance
• Coach, mentor, and develop team members
• Analyze performance trends and identify growth opportunities
• Build strong customer relationships and brand loyalty

Skills

Leadership

Sales management

Customer service

Interpersonal skills

Team development

Job description

Seddiqi Holding seeks an experienced Boutique Manager to lead our luxury jewelry and watches boutique in Dubai. You will drive sales performance, deliver exceptional customer experiences, and oversee store operations, inventory, and compliance while coaching a high‑performing sales team.

The ideal candidate has 5–8 years of relevant retail experience, including 2 in a managerial role in a luxury environment, with outstanding interpersonal and leadership skills, a strong business development