Lux Spa Front Desk: Guest Care & Bookings Expert

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a Spa Receptionist to provide exceptional guest care and manage spa reservations. The ideal candidate will have at least 2 years of experience in a similar role, excellent telephone skills, and a passion for spa treatments. You will be responsible for greeting guests, managing inquiries, and ensuring smooth operations at the reception area. This position offers a dynamic working environment with opportunities for professional growth.

Qualifications

• Minimum of 2 years of experience in a luxury hotel or spa front of house position.
• Computer literate with knowledge of spa reservation systems preferred.
• Passionate about guest care and holistic lifestyle.

Responsibilities

• Answer telephone inquiries and channel to appropriate personnel.
• Greet members and guests efficiently and friendly.
• Provide information about spa services and treatments.

Skills

Guest care

Telephone skills

Team collaboration

Tools

Spa reservation systems

Job description

A luxury hotel chain in Dubai is seeking a Spa Receptionist to provide exceptional guest care and manage spa reservations. The ideal candidate will have at least 2 years of experience in a similar role, excellent telephone skills, and a passion for spa treatments. You will be responsible for greeting guests, managing inquiries, and ensuring smooth operations at the reception area. This position offers a dynamic working environment with opportunities for professional growth.