Lux Front Desk Specialist – German & Russian

Fairmont Hotels & Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality establishment in Abu Dhabi is seeking candidates for front office operations. The ideal candidate must be proficient in German and Russian, with a high school diploma, and possess excellent customer service skills. Responsibilities include managing guest check-ins and check-outs, addressing inquiries, and ensuring guest satisfaction. The role offers competitive salary, comprehensive health benefits, and opportunities for professional development.

Benefits

Competitive salary

Comprehensive health insurance

Training and development opportunities

Career advancement

Employee recognition programs

Transport services

Employee wellness programs

Qualifications

• Proficiency in German and Russian is required.
• Prior experience in front office operations preferred.
• Excellent customer service and communication skills are necessary.

Responsibilities

• Process guest arrivals and departures efficiently.
• Manage room bookings and address guest inquiries.
• Ensure accurate billing and coordinate with departments for guest satisfaction.

Skills

German language proficiency

Russian language proficiency

Customer service skills

Communication skills

Property management systems proficiency

Experience in front office operations

Education

High School diploma or equivalent

Job description

A premier hospitality establishment in Abu Dhabi is seeking candidates for front office operations. The ideal candidate must be proficient in German and Russian, with a high school diploma, and possess excellent customer service skills. Responsibilities include managing guest check-ins and check-outs, addressing inquiries, and ensuring guest satisfaction. The role offers competitive salary, comprehensive health benefits, and opportunities for professional development.