Lux Bar Server — Upsell & Guest Experience Lead

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai seeks a Server for Waldorf Astoria. Responsibilities include providing food and drinks efficiently, managing bar shifts, and ensuring high customer service standards. A warm personality, leadership skills, and ability to listen to guest needs are essential. Experience in luxury hospitality is advantageous. Join our team dedicated to exceptional guest experiences.

Qualifications

• Warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding guest needs.
• Excellent leadership, interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.

Responsibilities

• Provide guests with food and drinks efficiently.
• Manage a bar shift in accordance with standards.
• Explain and recommend food and drink items.
• Ensure cleanliness of equipment and bar area.
• Maximize revenue through upselling.
• Meet or exceed drink profit margin targets.

Skills

Warm personality

Listening and responding to guest needs

Leadership skills

Interpersonal skills

Communication skills

Accountable and resilient

Customer service orientation

Ability to work under pressure

Job description

A leading global hospitality company in Dubai seeks a Server for Waldorf Astoria. Responsibilities include providing food and drinks efficiently, managing bar shifts, and ensuring high customer service standards. A warm personality, leadership skills, and ability to listen to guest needs are essential. Experience in luxury hospitality is advantageous. Join our team dedicated to exceptional guest experiences.