Loyalty Fraud Risk & Data Privacy Specialist

Emirates Group Careers; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Emirates Skywards is seeking a Loyalty Fraud Risk & Data Protection Specialist to manage data privacy governance and fraud risk streams, protecting member data and miles via the security platform and analytics. You will support new projects with fraud cybersecurity and privacy expertise and drive risk assessments across initiatives.

The role involves analyzing and updating risk rules, generating KPI dashboards, and coordinating audits and incident response activities to safeguard Skywards’

Qualifications

• Experience managing data privacy governance and fraud risk management streams.
• Ability to provide fraud cybersecurity and data privacy support with new project launches.
• Experience generating and reviewing platform KPIs related to fraud and security.

Responsibilities

• Manage discussions on technical issues with Thread Matrix Platform (TMX) account management by updating issues and rules registers; support updates of Final Outcomes into the Security Platform.
• Analyse existing rules and propose fixes for non-performing or misfiring business rules; review forensic checks and fraud trends; provide KPI dashboards for fraud and security metrics.
• Access data reports from multiple enterprise sources, decipher trends and anomalies, and validate data quality in fraud and privacy operations.
• Conduct Access Reviews for CRIS and related data warehouses; coordinate with IDAM and TMX teams; report counts and clean-up stats to management.
• Coordinate audits, schedule stakeholder meetings, collect documents, and track audit actions; provide progress updates to SDII management.
• Follow the Incident Response Plan; provide impact analyses and updates; support Post Incident Reviews and maintain the Incidents Repository.
• Manage, coach, and develop team members to ensure clear objectives and effective execution.

Skills

Fraud risk management

Data privacy governance

Data analytics

Cybersecurity

Tools

Thread Matrix Platform (TMX)

Job description

Emirates Skywards is seeking a Loyalty Fraud Risk & Data Protection Specialist to manage data privacy governance and fraud risk streams, protecting member data and miles via the security platform and analytics. You will support new projects with fraud cybersecurity and privacy expertise and drive risk assessments across initiatives.

The role involves analyzing and updating risk rules, generating KPI dashboards, and coordinating audits and incident response activities to safeguard Skywards’