Lobby Lounge & Style Curator

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Ras al-Khaimah is seeking a Lobby Lounge & Concept Store Manager. This dual-role position involves managing operations of the Lobby Lounge and overseeing the Concept Store. The ideal candidate will have a strong background in hospitality or retail management, exceptional leadership skills, and a passion for fashion. This full-time role offers a competitive package and development opportunities.

Benefits

Competitive package

Development opportunities

Qualifications

• Minimum 3 years of experience in hospitality or retail management.
• Strong background in F&B service and/or boutique retail operations.
• Passion for fashion design and contemporary culture.
• Excellent leadership and communication skills.
• Fluency in English; knowledge of Arabic is a plus.
• Creative mindset with attention to detail.

Responsibilities

• Oversee daily operations of the Lobby Lounge.
• Lead team in delivering exceptional guest experiences.
• Collaborate with culinary and mixology teams to maintain innovative menus.
• Manage daily retail operations of the Concept Store.
• Curate a selection of high-end fashion items.
• Train team members for elevated retail service.
• Work closely with Marketing for cross-promotions.
• Drive revenue growth through innovative ideas.

Skills

Hospitality or retail management

F&B service and/or boutique retail operations

Fashion design and contemporary culture

Leadership

Communication and guest relation skills

Fluency in English

Creative mindset

Job description

The Lobby Lounge & Concept Store Manager is a dual-role position responsible for leading the operations of the Lobby Lounge, a vibrant social hub that reflects SO/s avant-garde spirit and the Style Curator which showcases curated fashion art and lifestyle pieces. This role blends hospitality retail flair and creative storytelling ensuring both spaces deliver an exceptional guest experience aligned with the SO/ brand DNA.

Key Responsibilities

Lobby Lounge Operations

• Oversee daily operations of the Lobby Lounge ensuring seamless service and a stylish welcoming atmosphere.
• Lead the team in delivering exceptional guest experiences through personalized and intuitive service.
• Collaborate with the culinary and mixology teams to maintain innovative menus signature drinks and seasonal activations.
• Monitor guest satisfaction resolve issues efficiently and ensure brand standards are consistently met.

Style Curator Operations

• Manage the daily retail operations of the Concept Store ensuring visual merchandising stock management and sales performance align with brand expectations.
• Curate and showcase a selection of high-end fashion design and lifestyle items that resonate with SO/s chic and contemporary aesthetic.
• Build strong relationships with retail partners and local designers to maintain fresh and exclusive product offerings.
• Train and inspire the team to provide elevated story-driven retail service.

Leadership & Collaboration

• Recruit train and motivate team members for both areas ensuring a culture of creativity excellence and brand passion.
• Work closely with Marketing and Events to design cross-promotions collaborations and pop-up activations connecting the Lobby Lounge and Style Curated experiences.
• Analyze performance metrics implement improvement plans and drive revenue growth through innovative ideas and premium guest engagement.

Qualifications

• Minimum 3 years of experience in hospitality or retail management preferably in a lifestyle or luxury environment.
• Strong background in F&B service and/or boutique retail operations.
• Passion for fashion design and contemporary culture.
• Excellent leadership communication and guest relation skills.
• Fluent in English; additional languages (especially Arabic) are a plus.
• Creative mindset with a keen eye for detail style and presentation.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group committed not only to building new hotels but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Remote Work

No

Employment Type

Full-time