Lobby Guest Experience Ambassador

Rixos Holding Group.; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in the United Arab Emirates is seeking a dedicated Guest Service Associate. The ideal candidate should have previous guest service experience, outstanding communication skills, and a professional presentation. Responsibilities include greeting guests, assisting with inquiries about hotel facilities, and providing a high level of customer service. This role promotes a collaborative team environment and requires the ability to work under pressure.

Qualifications

• Previous guest service experience required.
• Must possess a professional presentation.
• Highly responsible and reliable.

Responsibilities

• Offer professional and engaging service to guests.
• Greet guests entering and exiting the hotel.
• Assist guests with hotel facilities and promotions.

Skills

Guest service experience

Professional presentation

Outstanding guest services skills

Verbal communication skills

Interpersonal skills

Problem solving abilities

Ability to work under pressure

Ability to work in a team

Attention to guest needs

Job description

A leading hotel group in the United Arab Emirates is seeking a dedicated Guest Service Associate. The ideal candidate should have previous guest service experience, outstanding communication skills, and a professional presentation. Responsibilities include greeting guests, assisting with inquiries about hotel facilities, and providing a high level of customer service. This role promotes a collaborative team environment and requires the ability to work under pressure.