Lobby Attendant

Info Resume Edge; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in the recruitment sector is looking for a results-driven Location Manager to manage daily operations at their facility in Abu Dhabi. The ideal candidate will oversee staff, optimize processes, and ensure exceptional customer service while achieving business goals. Candidates should have a Bachelor's degree in a relevant field and 3-5 years of experience in a managerial role. Strong leadership and interpersonal skills are essential for success in this role.

Qualifications

• 3-5 years of managerial or supervisory experience.
• Strong understanding of customer service and staff supervision.
• Ability to analyze data and make informed decisions.

Responsibilities

• Oversee operations and ensure compliance with company standards.
• Manage budgets and ensure cost-effectiveness.
• Lead team recruitment, scheduling, and performance management.

Skills

Leadership

Communication

Interpersonal skills

Operations management

Education

Bachelor's degree in Business Administration, Management, Logistics or related field

Tools

Microsoft Office

ERP/CRM or POS systems

Job description

We are seeking a results-driven and experienced Location Manager to oversee daily operations at our branch/store/facility. The Location Manager will be responsible for managing staff optimizing processes ensuring excellent customer service and achieving business goals at the assigned location.

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Key Responsibilities:

• Oversee all operations and activities at the location ensuring efficiency and compliance with company standards.

• Supervise and lead team members including recruitment scheduling training and performance management.

• Manage location-specific budgets expenses and inventory to ensure cost-effectiveness.

• Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.

• Monitor KPIs and implement strategies to improve operational performance.

• Enforce safety quality and regulatory compliance across all operations.

• Coordinate with headquarters or regional management to align local goals with broader company objectives.

• Maintain facility cleanliness security and functionality.

• Prepare and submit reports on sales staffing and operational metrics.

• Represent the company in the local community and with business partners suppliers or customers.

Requirements:

• Bachelors degree in Business Administration Management Logistics or a related field (or equivalent experience).

• 35 years of proven experience in a managerial or supervisory role.

• Strong leadership communication and interpersonal skills.

• Solid understanding of operations management customer service and staff supervision.

• Proficiency in Microsoft Office and experience with ERP/CRM or POS systems (depending on industry).

• Ability to analyze data create reports and make data-driven decisions.

• Exceptional organizational and problem-solving skills.

• Availability to work flexible hours including weekends or holidays if required.

Preferred Qualifications:

• Experience in retail/logistics/transportation/hospitality industry.

• Familiarity with budgeting payroll and supply chain operations.

• Knowledge of local labor laws and safety regulations.