Lobby Ambassador: Create Memorable Guest Moments

Dorchester Collection; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Dubai seeks a Lobby Ambassador to create unforgettable guest experiences. You will coordinate with departments to ensure smooth guest transitions and provide exceptional service in a fast-paced, luxurious setting. The ideal candidate will have a passion for hospitality, strong communication skills, and be fluent in English. This role offers a competitive salary, development opportunities, and various employee benefits.

Benefits

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast at hotels

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform with complimentary laundry

Service Charge

Qualifications

• Passion for hospitality and unique personality.
• Talent for anticipating guest needs in a luxury environment.
• Ability to communicate confidently in English; additional languages a plus.

Responsibilities

• Create a seamless and welcoming experience in the lobby.
• Coordinate with multiple departments for guest requests.
• Manage guests' arrivals and departures.

Skills

Guest engagement

Communication

Multi-department coordination

Job description

A luxury hotel group in Dubai seeks a Lobby Ambassador to create unforgettable guest experiences. You will coordinate with departments to ensure smooth guest transitions and provide exceptional service in a fast-paced, luxurious setting. The ideal candidate will have a passion for hospitality, strong communication skills, and be fluent in English. This role offers a competitive salary, development opportunities, and various employee benefits.