Lobby Ambassador

Beach Rotana; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for professional development

Collaborative team environment

Employee benefits

Inclusive work culture

Job summary

Beach Rotana in Abu Dhabi is seeking a full-time team member to provide excellent customer service to guests. The role includes welcoming guests, assisting with inquiries, and ensuring a positive atmosphere throughout the hotel.

No prior experience is required, making this a great opportunity for those looking to start their career in hospitality. The hotel offers a collaborative team environment and opportunities for professional development.

Responsibilities

• Provide excellent customer service to guests.
• Welcome and assist guests in the lobby.
• Answer guest inquiries and provide information.
• Assist with check-in and check-out processes.
• Ensure a positive and welcoming atmosphere.

Skills

Excellent communication skills

Strong customer service skills

Ability to work in a fast-paced environment

Positive attitude and professional demeanor

Job description

Job Overview

This award‑winning city resort boasts a central location while at the same time overlooking a beautiful bay. The property offers 565 rooms and suites as well as 14 unparalleled dining destinations, 12 banqueting rooms, three outdoor venues facing the waterside and two ballrooms with a capacity of up to 1100 people, making it the ideal venue for any type of event. The Beach Club features temperature‑controlled adults’ and kids’ swimming pools, 120m private beach, water sports, and a fully equipped Bodylines Fitness & Wellness Club, complemented by Zen the spa offering exquisitely designed treatment rooms and soothing relaxation areas. The hotel is directly connected to the shops, cinemas, and services of Abu Dhabi Mall, and is mere minutes from Saadiyat Island, the new Central Business District and the Corniche. Yas Island and Abu Dhabi International Airport is just a 30‑minute drive.

Company Overview

Beach Rotana is a hotel located in Abu Dhabi, United Arab Emirates, offering a wide range of amenities including rooms, suites, dining options, and event spaces. The hotel is directly connected to a mall and close to various attractions.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No experience required

Key Responsibilities

• Provide excellent customer service to guests.
• Welcome and assist guests in the lobby.
• Answer guest inquiries and provide information.
• Assist with check‑in and check‑out processes.
• Ensure a positive and welcoming atmosphere.

Requirements

• Excellent communication skills.
• Strong customer service skills.
• Ability to work in a fast‑paced environment.
• Ability to handle guest inquiries effectively.
• Positive attitude and professional demeanor.

Benefits

• Opportunities for professional development.
• Work in a collaborative team environment.
• Gain experience in a leading hotel brand.
• Access to employee benefits.
• Engaging and inclusive work culture.