Lifestyle Manager - Trilingual (Arabic, English & French) Dubai

Ten Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading concierge services company in the UAE is seeking a committed Lifestyle Manager to deliver world-class services. This role requires fluency in English, Arabic, and French, along with exceptional communication and interpersonal skills. Candidates with a background in luxury lifestyle or hospitality will be preferred. The position offers a competitive salary, performance-related bonuses, and flexible work arrangements.

Benefits

Competitive salary plus performance-related bonus

Flexible work arrangements

Annual leave of 22 days plus 3 extra days

1-month paid sabbatical after 5 years

Remote working holidays

Travel and entertainment discounts

Opportunities for growth

Qualifications

• Fluency in English, Arabic, and French required.
• Excellent written and oral communication skills.
• Experience in luxury lifestyle or concierge environments.
• Ability to work under tight deadlines.

Responsibilities

• Manage member requests, proposing premium options.
• Promote full range of services and collaborate with teams.
• Maintain accurate administration in knowledge-management system.
• Negotiate benefits with suppliers and secure bookings.
• Collect member feedback and resolve customer care issues.

Skills

Fluency in English

Arabic

French

Communication skills

Local knowledge of the Middle East

Interpersonal skills

Research skills

Job description

🌟We are looking for a professional, motivated and committed Lifestyle Manager to deliver world‑class concierge services in the UAE.

Key Responsibilities

• Manage member requests in line with agreed deadlines, proposing premium restaurant, travel, entertainment, and retail options.
• Promote Ten’s full range of services and collaborate with teams in tickets, travel, motor, home improvement, etc.
• Maintain accurate administration and research in our knowledge‑manager system, ensuring 100% accuracy.
• Negotiate benefits with suppliers (restaurants, transfers) and secure bookings when members cannot book themselves.
• Collect member feedback, send through appropriate channels, and encourage repeat use of the service.
• Support Team Leaders and Member Satisfaction team in resolving customer care issues related to member jobs.

Qualifications

• Fluency in English, Arabic and French is required.
• Excellent written & oral communication, with a strong “Can‑Do” attitude.
• Local knowledge of the Middle East (Dubai, Abu Dhabi, Doha) and key Asian markets.
• Experience in travel, luxury lifestyle, hospitality, concierge or call‑centre environments.
• Exceptional verbal and interpersonal skills, with a calm and professional manner at all times.
• Strong online research skills, attention to detail, and the ability to work under tight deadlines.
• Available on a full‑time basis; currently based in the UAE.

Benefits

• A competitive salary plus a performance‑related bonus.
• Flexible work arrangements, including hybrid possibilities.
• Annual leave of 22 days plus 3 extra days in the third year, and a 1‑month paid sabbatical after 5 years of service.
• Remote working holidays – travel and work for up to 4 weeks per year.
• Access to travel and entertainment discounts for Ten members.
• Opportunities for growth within a dynamic, international company.
• A culture of recognition and reward via annual awards and regular appraisals.

Commitment to Diversity

Ten is dedicated to creating an inclusive work environment and values diverse philosophies, cultures, and experiences. All hiring decisions are based on merit, competence, performance, and business needs.