Lifecycle Growth Manager

Anghami; Abu Dhabi; On-site; AED 220,000 - 294,000; Full time

Job summary

A leading multimedia streaming platform in Abu Dhabi is seeking a Lifecycle Growth Manager to drive user engagement and subscription growth. This role requires a data-driven approach in creating and executing lifecycle marketing strategies. The ideal candidate has over 5 years of relevant experience, strong analytical skills, and proficiency in CRM tools. Join a fast-paced team passionate about innovation and customer experience.

Qualifications

• 5+ years of experience in Lifecycle Marketing or related fields.
• Proven track record in driving profitability and engagement.
• Hands-on experience with CRM tools for consumer internet organizations.

Responsibilities

• Design and implement lifecycle campaigns across multiple channels.
• Lead CRM projects from ideation to execution.
• Monitor and analyze campaign performance for actionable insights.

Skills

Lifecycle Marketing

Growth Marketing

Customer Engagement

Analytical Skills

Project Management

Tools

Braze

Salesforce Marketing Cloud

Adobe Analytics

Job description

About Anghami:

Anghami Inc. is home to two of the region’s most dynamic digital entertainment platforms—Anghami and OSN+. Together, they’ve created a powerhouse reshaping how the Middle East and North Africa (MENA) region experiences music, premium video, podcasts, and live entertainment.

Founded in 2012, Anghami is the MENA region’s leading multimedia streaming platform, connecting a community of over 120 million users, including 2.5 million paid subscribers. With headquarters in Abu Dhabi and offices across Dubai, Beirut, Cairo, and Riyadh, Anghami proudly became the first Arab tech company listed on NASDAQ (ANGH), making it more than a platform—it’s a hub for innovation, offering diverse entertainment experiences.

In 2024, Anghami joined forces with OSN+, the region's go-to platform for premium video streaming. OSN+ is known for its exclusive HBO series, Max Originals, and a great mix of local and international content. With top partnerships with studios like Warner Bros. and NBC Universal, OSN+ brings even more exciting entertainment to the Anghami ecosystem, offering a complete experience for millions of users.

At Anghami Inc., we’re passionate about building experiences that empower users to explore, connect, and share through entertainment. The team constantly pushes boundaries, crafting tools and features that allow people to express themselves and tell their unique stories.

Headquartered in Abu Dhabi, UAE, Anghami operates in 16 countries across MENA, with offices in Beirut, Dubai, Cairo, and Riyadh.

About the Role:

We are seeking a high-agency and data-driven Lifecycle Growth Manager to lead our user lifecycles across the Anghami and OSN+ platforms. You will be responsible for developing and executing an overall lifecycle strategy aimed at creating self reinforcing growth loops, platform adoption, content awareness, revenue and subscriber growth. This is an org level high impact role sitting within a fast-moving team. You will govern all communications, off-app lifecycle experience and down-stream journeys, driving subscription and engagement goals while collaborating with cross-functional teams: product, creative, data and brand. Key channels of ownership will be email, push-notifications, in-app notifications, whatsapp and more.

What you’ll be doing:

• Design, develop, and implement end-to-end lifecycle campaigns that drive subscription conversion, activation, engagement, retention, loyalty and win-backs that cut across channels, primarily email, in-app messaging, and push notifications.
• Lead and own all stages of CRM projects from ideation to execution, including planning, briefing, coordination with stakeholders, setup, and performance tracking.
• Monitor and analyze campaign performance using a variety of tools (e.g., Looker, Amplitude, Spreadsheets) to derive actionable insights.
• Regularly conduct A/B tests and other experiments to optimize key metrics such as open rates, CTR, and conversion rates, churn reactivation, ensuring alignment with company growth objectives.
• Work closely with Brand, Editorial, Creative and Product teams to optimize user onboarding experiences and improve the conversion rate of free users to premium subscribers.
• Collaborate with the Analytics teams to define and refine audience segmentation for targeted campaigns, ensuring the right message reaches the right user at the right time.
• Manage the CRM marketing calendar, planning proactively for upcoming campaigns and ensuring alignment with broader marketing strategies.
• Continuously assess, evaluate, and troubleshoot marketing data, tools, and processes to support the development of scalable and personalized lifecycle programs.

Must Haves:

• 5+ years of hands-on experience in Lifecycle Marketing/ Growth Marketing/ Product Marketing / CRM / CLM / Marketing Automation / Customer Engagement.
• Track record of leading successful growth projects driving profitability, engagement, subscription, retention
• Hands-on experience of 3+ years in at least one of the sophisticated CRM tools (Braze, Salesforce marketing cloud, Clevertap, MoEngage, etc.) in a consumer internet org.
• Strong analytical skills with 2+ years of experience in marketing analytics tools e.g. Adobe Analytics (Omniture), Amplitude, etc.
• Excellent project management skills with the ability to handle multiple projects simultaneously and deliver results in a fast-paced agile environment.
• Must have worked in a role that entailed running experiments, A/B tests, multivariate tests, contextual bandits

Nice to have:

• Experience in Subscription Businesses, OTTs, Streaming Platforms is a plus.
• Fluency in Arabic is not mandatory but helpful
• SQL experience and proficiency
• Direct experience using Braze

About You

• Ability to bring strategic clarity on ambiguous problems
• Operates with high-agency
• Knack for data and nuanced judgement biased towards customer experience
• Speed and execution-obsessed
• Resourceful and low-ego, learning mindset
• Ability to lead with influence