Licensing Systems Architect & Change Lead

Roads and Transport Authority; Dubai; On-site; AED 120,000 - 200,000; Full time

Job description

KEY RESULTS ACCOUNTABILITIES

• Identify and study business requirements necessary to improve and expand Agency business operations.
• Prepare statistical reports regarding external Agency business operations, including reports on non-face to face transacting.
• Prepare of all technical standards, methodologies and mechanisms to be met by Agency sections. Identify, prepare and review of all policies and legislation related to the Licensing Agency operations.
• Prepare and manage business implementations as a Change Management champion, on behalf of Agency’s departments and the CEO’s Office.
• Undertake business assessments of the Agency’s remote service channel performance.
• Prepare and update of manuals, specifications, procedures and criteria and prepare recommendations for the development of and upgrading the performance of the Agency’s external business operations.

Education

• Bachelor Degree in Computer Science or Information Technology Engineering from a recognized university