Library & Knowledge Support Coordinator

Dubai Careers - A Smart Dubai Initiative; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Mohammed bin Rashid School of Government seeks a Library Administrator to coordinate daily library operations, manage check-in/check-out via the circulation system, and respond to inquiries by email, chat, and phone.

The role includes cataloguing and organizing materials, aiding research, and supporting learners with the Blackboard LMS. Full-time, on-site in Dubai, UAE.

Qualifications

• Bachelor's Degree in Library Science, Information Science, or related field.
• 0–1 years of relevant experience.
• Experience with front desk duties and customer service is preferred.

Responsibilities

• Coordinate and support day-to-day library operations at the front desk.
• Check-in and check-out of library materials using the circulation system; send overdue reminders.
• Respond to user inquiries by email, chat, and telephone.

Skills

Front desk operations

Customer service

Library cataloguing

Research assistance

Education

Bachelor's in Library Science

Tools

Blackboard

Job description

Job Description

• Coordinate and support a wide-ranging day to day library operations and perform duties at the front desk
• Provide check-in and checkout of library materials using the library online circulation system; send overdue reminders
• Respond to user inquiries by emails, chat, and telephone
• Coordinate the acquisition, cataloguing, and organization of library materials.
• Classify all kinds of the library materials including student dissertations.
• Maintain library’s physical collections. This includes regular shelf reading
• Provide research and reference services to users. Help users perform literature searches using subscribed databases, printed resources, or the internet.
• Assist in providing support to students and faculty related to the learning management system (Blackboard). This may include enrollment, course creation, assignment submissions, etc.
• Coordinate interlibrary document delivery services.
• Handle user inquiries, complaints, and feedback effectively and report to the Manager when necessary
• Perform weekend duties as assigned.

Qualifications

Bachelor’s Degree in Library Science, Information Science, or a related field.

Experience

0-1 years

Job Category

Administration

Advertiser

Mohammed bin Rashid School of Government

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule-Time

Full time

Job Posting

07/09/2026

Unposting Date

31/10/2026