Learning & Development Lead - Elevate Guest Experience

Rotana Hotels; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Ras Al Khaimah seeks a passionate Learning & Development Manager. You will manage training functions to foster a positive work culture, develop training programs, and conduct workshops. The ideal candidate will have managerial experience, strong communication skills, and expertise in training techniques. You'll shape a service-oriented culture through training and development efforts.

Qualifications

• 3+ years of managerial experience in training.
• Expertise in instructional methods and training techniques.
• Strong communication and presentation skills.

Responsibilities

• Assess training needs and deliver quality training programs.
• Conduct 'Colleague Development Needs' analysis.
• Shape a service-oriented culture through guest feedback.

Skills

Instructional methods expertise

Training techniques knowledge

Needs analysis

Communication skills

Presentation skills

Team building

Customer focus

Education

3 years managerial experience in training

Tools

Computers

Job description

A leading hotel chain in Ras Al Khaimah seeks a passionate Learning & Development Manager. You will manage training functions to foster a positive work culture, develop training programs, and conduct workshops. The ideal candidate will have managerial experience, strong communication skills, and expertise in training techniques. You'll shape a service-oriented culture through training and development efforts.