Lead UX Designer

Air Arabia; Sharjah; On-site; AED 210,000 - 420,000; Full time

Job summary

Air Arabia is seeking a Senior UX Designer to design and deliver high-quality front-end interfaces and visual artifacts for airline software. You will ensure usability, accessibility, and consistency with ISA standards while collaborating with product, design, and engineering teams.

The role requires 6–8 years of UX design experience, a Bachelor’s degree in Design or related field, fluency in English, and expertise in design systems, prototyping tools (UXPin, InVision), and Adobe Creative Suite.

Qualifications

• Bachelor’s degree in design, CS, or related field.
• Fluent in English.
• Knowledge of design systems, user research, usability testing, interaction design, design methodologies, and tools like Photoshop, Illustrator, UXPin, InVision.
• Strong understanding of client business models.
• Team collaboration and multi-project management.
• Proficient in MS Office.

Responsibilities

• Iterates visual design of airline software per end-user feedback and ISA standards.
• Collaborates with technical teams and clients to understand and resolve software design issues.
• Plans and manages tasks, mentoring junior designers.
• Resolves design-related customer complaints and suggests improvements.
• Demonstrates software to stakeholders with the development team.
• Coordinates workload with team lead and works in agile environments.
• Provides regular task status updates and escalates when needed.
• Mentors teammates in design techniques and tools.
• Collaborates to improve professional and personal skills aligned with company goals.
• Keeps up-to-date with latest design technologies for ISA development.

Education

Bachelor’s Degree in Design, Computer Science, or a related field

Tools

Photoshop

Illustrator

UXPin

InVision

Job description

Job Purpose

Design and deliver high-quality, intuitive, and visually engaging front-end interfaces and visual artifacts in accordance with ISA standards, quality requirements, and established design practices. Ensure the efficient and timely delivery of user-focused design solutions that effectively address client requirements and business needs, while enhancing usability, functionality, navigation, and overall user experience. Provide design guidance and support to ensure consistent, effective, and engaging experiences across new and existing airline application software.

Job Purpose

Design and deliver high-quality, intuitive, and visually engaging front-end interfaces and visual artifacts in accordance with ISA standards, quality requirements, and established design practices. Ensure the efficient and timely delivery of user-focused design solutions that effectively address client requirements and business needs, while enhancing usability, functionality, navigation, and overall user experience. Provide design guidance and support to ensure consistent, effective, and engaging experiences across new and existing airline application software.

Key Result Responsibilities

• Understands, Modals, Prototypes, Designs and Iterates the visual aspect of existing and new, complex and high-performance airline application software following end user feedback and ISA standards using recommended methodology and tools.
• Works with technical staff and clients in different locations to understand problems with software and resolve them.
• Plan, organize and manage tasks while providing feedback to junior design team members to best suite the demands of the projects.
• Resolves customer complaints related to design and responds with suggestions for improvements and enhancements.
• Participates with the development team to demonstrate software to stakeholders.
• Coordinates with team lead on workload and assignments and work in agile environments.

Key Result Responsibilities-Continued

• Provides regular status of each assigned tasks and elevate as necessary.
• Provides assistance and educating to other team members in area(s) of design, design techniques, design tools and methodology.
• Collaborate with the other members in identifying and improving both professional and personal skills to suit the demands of the company goals.
• Learns and be acquainted to the latest technologies in the market that serves ISA’s development purposes on continuous basis.

People Management

• Provides direction, coaching and guidance to team members for their career and professional development.
• Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.
• Ensures people management responsibilities are handled effectively in line with company procedures.

Qualifications (Academic, Training, Languages)

• Bachelor’s Degree in Design, Computer Science, or a related field.
• Fluent in English Language
• Knowledge of design systems, user research, usability testing, interaction design, design methodology, techniques and design tools such as Photoshop, Illustrator and prototyping tools such as UXPin and InVision.
• Strong in in understating clients and their business model.
• Team collaboration skills and be able to handle more than one project at a time.
• Proficient in MS Office.

Work Experience

• With at least 6-8 years of experience as a User Experience Designer, using the latest methodologies and technologies.