Lead Service Captain & Team Mentor

AZADEA; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates is looking for a Head Waiter to oversee waitstaff and enhance customer satisfaction. Key responsibilities include supervising service, handling customer orders and payments, training team members, and ensuring adherence to high service standards. Ideal candidates will have previous experience in a similar role, strong supervisory skills, and a focus on customer satisfaction.

Qualifications

• Previous experience as a head waiter or similar position.
• Strong supervisory and customer service skills.

Responsibilities

• Supervise and serve food and beverages to customers.
• Handle bill payments and customer complaints.
• Conduct briefings and training for assigned team members.

Job description

A leading hospitality company in the United Arab Emirates is looking for a Head Waiter to oversee waitstaff and enhance customer satisfaction. Key responsibilities include supervising service, handling customer orders and payments, training team members, and ensuring adherence to high service standards. Ideal candidates will have previous experience in a similar role, strong supervisory skills, and a focus on customer satisfaction.