Lead Product Manager, Fan Ecosystem

Greenhouse Software, Inc.; Abu Dhabi; On-site; AED 350,000 - 600,000; Full time

Job summary

Fanatics Momentum in the UAE is building a Fan Ecosystem that weaves together Sportsbook, Casino, Lottery and digital experiences. We are seeking a Lead Product Manager who can define the strategy, roadmaps and customer journeys that connect fans across products and platforms, shaping a cohesive, engaging fan experience.

You will partner with design, engineering, marketing, data and commercial teams to drive experimentation, measure impact and deliver value in a regulated, high-trust environment.

Qualifications

• 7+ years of Product Management experience and a strong track record building consumer digital products.
• Experience in sports, media, gaming, loyalty, marketplaces, entertainment, subscriptions, or fan engagement.
• Experience building from ambiguous starting points.
• Experience owning substantial product areas end to end.
• Experience combining strategy with delivery.
• Experience using customer research and behavioural data.
• Experience building engagement and retention loops.
• Experience working across shared platforms.
• Experience influencing senior stakeholders.
• Experience shipping and iterating at pace.
• Strong product craft across strategy, discovery, experimentation, behavioural analytics, growth, consumer UX, prioritisation and commercial thinking.
• Experience leveraging AI to accelerate research, prototyping, analysis, hypothesis generation and experimentation.
• Experience building with customer trust, consent, responsible gaming and regulatory boundaries in mind.

Responsibilities

• Own Fan Ecosystem strategy and roadmap.
• Define priority customer problems and use cases.
• Oversee free-to-play, commerce, sports content and live moments.
• Manage predictions, challenges, missions and rewards.
• Align fan preferences with cross-product discovery.
• Drive discovery, experimentation and delivery.
• Collaborate with Sportsbook, Lottery, Casino and Customer Platform to shape customer flows.
• Ensure success is measured across engagement, retention, and lifetime value.

Skills

Product management

Consumer digital products

Ambiguity handling

End-to-end ownership

Strategy & delivery

User research & analytics

Engagement & retention

Stakeholder influence

AI for research

Regulatory awareness

Job description

About Fanatics MomentumFanatics Momentum is building the UAE's leading regulated commercial gaming operator. Licensed by the General Commercial Gaming Regulatory Authority (GCGRA), we operate across lottery, iGaming, sportsbook, and digital content, combining Momentum's regional foundation with Fanatics' global product, technology, and scale. The business is ambitious, well-resourced, and moving fast. If you want to help build a category-defining operator in one of the world's most exciting regulated gaming markets, this is the right time to join.

Lead Product Manager, Fan Ecosystem

Overview

We’re building a new UAE-based business spanning Sportsbook, Casino, Lottery and a broader connected Fan Ecosystem, backed by Fanatics and Momentum. As Lead Product Manager, Fan Ecosystem, you’ll own the fan-facing experiences that sit around and between our core gaming verticals. Your challenge: How do we give sports fans more reasons to engage, learn what they care about, and build a broader relationship with FanMo?

This is a builder role. You’ll shape the proposition, roadmap and customer experience across fan engagement, working with Product, Design, Engineering, Marketing, Commercial and Data. This is not simply a sportsbook acquisition role. The Fan Ecosystem should create genuine customer value in its own right.

The ideal candidate is a builder, comfortable creating structure from ambiguity. You care about why customers engage, not just whether they click. You think in systems, move quickly and know when not to build.

Responsibilities

What you’ll own:

• Fan Ecosystem strategy and roadmap
• Priority customer problems and use cases
• Free-to-play, commerce, sports content and live moments
• Predictions, challenges, missions and rewards
• Fan preferences and cross-product discovery
• Discovery, experimentation and delivery
• You’ll also work across Sportsbook, Lottery, Casino and Customer Platform to design how customers move through the ecosystem.
• Success should be measured across engagement, retention, customer understanding, product breadth, lifetime value and acquisition efficiency.
• You’ll work closely across Sportsbook Product, Customer Platform, Design, Engineering, Marketing, CRM, Commercial, Research and Analytics to deliver the Fan Ecosystem.

The split is important:

• Fan Ecosystem owns the customer-facing proposition and experiences.
• Customer Platform owns the shared capabilities that enable them, including identity, account, CRM, loyalty, personalisation and decisioning.

Within 12 months, you will have:

• Established a clear Fan Ecosystem strategy
• Built and aligned a focused roadmap
• Created measurable progression journeys
• Established clear engagement and customer-value metrics
• Created evidence for what should scale and what should stop

Required Qualifications

• 7+ years of Product Management experience and a strong track record building consumer digital products.
• Relevant experience in sports, media, gaming, loyalty, marketplaces, entertainment, subscriptions, commerce or fan engagement.
• Experience building from ambiguous starting points.
• Experience owning substantial product areas end to end.
• Experience combining strategy with delivery.
• Experience using customer research and behavioural data.
• Experience building engagement and retention loops.
• Experience working across shared platforms.
• Experience influencing senior stakeholders.
• Experience shipping and iterating at pace.
• Strong product craft across product strategy, discovery, experimentation, behavioural analytics, growth, consumer UX, prioritisation and commercial thinking.
• Experience leveraging AI to accelerate research, prototyping, analysis, hypothesis generation and experimentation.
• Experience building with customer trust, consent, responsible gaming and regulatory boundaries in mind.

Preferred Qualifications

• Experience in sports or fandom, free-to-play or gamification, loyalty or rewards, content and commerce, cross-product ecosystems, or regulated consumer products.

If you possess some of these qualifications but not all of them, we still encourage you to apply!

At Fanatics Momentum, we’re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive. If you’re ready to grow your career and help us build Momentum, we’d love to hear from you.