Lead Culinary Ambassador — Guest Experience Expert

Emaar; Dubai; On-site; AED 112,000 - 156,000; Full time

Job summary

Emaar Hospitality Group invites applications for a role in F&B production within Address Hotels + Resorts, part of the Emaar portfolio. The position emphasizes delivering exceptional service and maintaining high standards across hospitality operations.

The ideal candidate will have a genuine service mindset, high EQ, and 1–2 years’ experience in a luxury hospitality setting. A high school diploma or hotel management degree is preferred, with opportunities in a premier 5-star environment.

Qualifications

• Genuine service personality with high EQ.
• College degree in Hotel Management or related field preferred.
• Minimum 1–2 years’ experience in a similar 5-star hospitality role.

Responsibilities

• Conduct all operational tasks in F&B production in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Skills

Guest service

Emotional intelligence

Communication

Education

High school diploma / Hotel management degree

Job description

Emaar Hospitality Group invites applications for a role in F&B production within Address Hotels + Resorts, part of the Emaar portfolio. The position emphasizes delivering exceptional service and maintaining high standards across hospitality operations.

The ideal candidate will have a genuine service mindset, high EQ, and 1–2 years’ experience in a luxury hospitality setting. A high school diploma or hotel management degree is preferred, with opportunities in a premier 5-star environment.