Laundry Attendant

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Laundry Attendant to support laundry operations and provide excellent guest service. Responsibilities include managing wash cycles, guest requests, and maintaining the linen room. Ideal candidates will have a positive attitude, good communication skills, and the ability to work under pressure. Previous laundry experience is a plus. This role promises a dynamic work environment focused on guest satisfaction.

Qualifications

• Ability to manage guest requests and deliver high levels of service.
• Previous laundry experience is advantageous.
• Experience in a similar role is beneficial.

Responsibilities

• Support laundry operations and provide pressing, sewing, and similar services.
• Complete wash cycles, fold linen and ensure correct storage.
• Greet guests warmly and manage requests in line with brand standards.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Respond to guest requests

Methodical and well organized

Job description

A Laundry Attendant is responsible for supporting laundry operations and providing pressing sewing and similar services to deliver an excellent Guest and Member experience.

What will I be doing

As a Laundry Attendant you are responsible for supporting laundry operations and providing pressing sewing and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry pressing sewing and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security fire regulations and all health and safety legislation

What are we looking for

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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