Kitchen & Laundry Technician - Engineering - InterContinental Dubai Festival City

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in the United Arab Emirates is seeking a Kitchen & Laundry Technician. In this role, you will analyze, troubleshoot, and maintain kitchen appliances and HVAC equipment to ensure they function effectively. Candidates should have a diploma in a relevant engineering field and 2–3 years of experience in a similar position. The role requires strong technical and communication skills to collaborate effectively with team members in a high-standard environment.

Benefits

Competitive salary

Room discounts

Professional training opportunities

Qualifications

• Minimum of 2–3 years’ experience in a similar role.
• Strong understanding of electrical, mechanical, and plumbing systems.
• Proven experience in maintenance and repair of kitchen and laundry equipment.
• Ability to read and interpret technical manuals and schematics.

Responsibilities

• Analyse, troubleshoot, and maintain commercial kitchen appliances and HVAC equipment.
• Perform repairs and preventative maintenance on equipment.
• Coordinate repair tasks to ensure timely resolution.
• Inspect, repair, and install refrigeration equipment.

Skills

Problem-solving skills

Technical skills in maintenance

Organisational skills

Communication skills

Education

Diploma in Mechanical, Electrical, or Refrigeration Engineering

Job description

Do you see yourself as a Kitchen & Laundry Technician at InterContinental® Hotel Dubai Festival City? As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long‑stay InterContinental Residence Suites and the vibrant mid‑scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high‑quality restaurants and bars, an impressive 3,800 square metre Event Centre across two levels, the 5,000 square metres Festival Arena by InterContinental, the luxurious Spa InterContinental, state‑of‑the‑art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to join over 900 colleagues who are always finding ways to make every guest’s experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day‑to‑day:

• Analyse, troubleshoot, install, rebuild, adjust and replace commercial kitchen appliances, commercial refrigeration equipment and HVAC equipment. May include, but not limited to: Walk‑ins, steamers, convection ovens, dishwashers, booster heaters, warmers, exhaust hoods, serving lines, ice machines, bearings, motors, heat exchanges, boilers, air conditioner compressors, exhaust systems and chillers.
• Perform major and/or minor repair, as well as preventative and corrective maintenance of commercial kitchen appliances, commercial refrigeration and HVAC equipment.
• Track work orders and be responsible for coordination and prioritising repair tasks to respond in a timely manner and provide timely repairs and reduced downtime. Repair and maintain all low voltage, equipment voltage and control voltages.
• Inspect, repair, modify and install refrigeration equipment not limited to compressors, chillers, receivers, condensers, pumps, automatic and hand valves.
• Lubricate and pack heating, ventilation, refrigeration, and air‑conditioning motors, pumps, fans and other equipment.
• Install and calibrate systems, install and repair copper tubing pipes as necessary, leak test joints and insulate pipes of refrigeration and air conditioning systems, flush boilers, descale tubes, maintain pressure and temperature safety valves and water pumps.
• Install, rebuild, replace or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets and other equipment as necessary.

What we need from you:

• Minimum of 2–3 years’ experience in a similar role, preferably in a luxury hotel or hospitality environment.
• Diploma or certification in Mechanical, Electrical, or Refrigeration Engineering (or a related field).
• Flexibility to work in shifts, including weekends and public holidays.
• Proven experience in the maintenance and repair of kitchen and laundry equipment (e.g., dishwashers, ovens, steamers, washing machines, dryers, and ironing systems).
• Strong understanding of electrical, mechanical, and plumbing systems related to kitchen and laundry operations.
• Ability to perform preventive maintenance and troubleshoot equipment faults efficiently.
• Knowledge of safety standards, HACCP guidelines, and hotel maintenance procedures.
• Strong organisational and time‑management skills with the ability to prioritise tasks under pressure.
• Ability to read and interpret technical manuals, wiring diagrams and schematics.
• A proactive, solution‑oriented mindset with attention to detail.
• Excellent teamwork and communication skills — you’ll collaborate with chefs, housekeeping/laundry and engineering teams to ensure smooth daily operations.
• A commitment to quality, cleanliness and maintaining the luxury standards expected in a 5‑star environment.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support and acceptance, always welcoming different backgrounds, experiences and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle and workplace.

So, join us, and you’ll become part of our ever‑growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?