Key Account Assistant Project Coordination Executive – UAE

BARE International; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A leading global service company in Dubai is seeking a Key Account Assistant / Project Coordination Executive. This role involves supporting Key Account Managers, managing client communications, and recruiting Evaluators. Candidates should have a Bachelor's Degree, 12 years of relevant experience, and strong communication skills in English and Arabic, with proficiency in MS Office. This full-time position offers a hybrid work model.

Qualifications

• 12 years of experience in a coordination customer support or operational role.
• Fluency in Arabic is a must.

Responsibilities

• Assist Key Account Manager to ensure project and evaluations completion.
• Coordinate communications with Clients.
• Recruit and manage Evaluators.

Skills

Written English communication skills

Interpersonal skills

Problem solving

Can-do attitude

Education

Bachelor's Degree

Tools

MS Office

Job description

Position Summary

Supports Key Account Managers in servicing strategic clients by coordinating communications and tracking deliverables. Ensures smooth operations and timely issue resolution through effective collaboration with internal teams.

POSITION AVAILABLE : Key Account Assistant / Project Coordination Executive UAE

Key Responsibilities

• Scheduling of Evaluations & Project Management

  • Assist Key Account Manager to ensure 100% completion of project & evaluations
  • Take charge of all administrative tasks related to the project.
  • Add required Evaluations on the job board follow the weekly calendar for assigning & scheduling Evaluations.
  • Assign the shop to the appropriate Evaluators
  • Constant and prompt communication (email or calls) with Evaluators
  • Coordinate with the Quality Control team to assist the Key Account Manager in resolving disputed reports.

• Client Management

  • Assist the Key Account Manager in coordinating and updating Clients
  • Revert to Clients within 1 business day
  • Work hand-in-hand with the Key Account Manager to ensure proactive and prompt follow-up on client issues

• Evaluator Recruitment & Management

  • Recruit Evaluators through various channels
  • Ability to access networks for recruitment in Singapore
  • Manage evaluators and respond to their queries promptly
  • Brief train engage evaluators

• Miscellaneous

  • Participate in team and company meetings.
  • Support in ad-hoc reporting tasks

Experience required

• Bachelors Degree

with 12 years of experience in a coordination customer support or operational role.

• Strong written English communication skills with the ability to communicate clearly and professionally. Additionally fluency in Arabic is a must.

General skills required

• Proficient with MS Office (esp. Outlook Word Excel and PowerPoint) and internet-savvy
• Good interpersonal skills with excellent written and verbal proficiency in English
• Bilingual in any of the local languages would be an advantage
• Demonstrate responsible ethical and honest behaviour in all tasks & responsibilities
• Problem solver : react quickly and appropriately to problems.
• Follow up promptly.
• Shouldhave a Can-do attitude.

Reports to : Key Account Manager / Operations Manager / Regional Director.

Location : UAE (Hybrid) Candidate must be based in the UAE.

Employment Type : Full-Time

Department / Functional Area : Operations

Vacancy : 1