Junior Business Analyst – Insurance & Agile

Cigna Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare firm in Dubai is seeking a Business Analyst to document business requirements and support process improvements. The ideal candidate will possess a Bachelor's degree, at least 3 years of experience in business analysis, and a solid understanding of the UAE insurance market. Strong communication and organizational skills are essential, along with experience in Agile methodologies. This role is pivotal in enhancing business operations and ensuring alignment between business needs and technology solutions.

Qualifications

• 3 years of business analysis work preferably in insurance or financial services sector.
• Experienced in analysis and interpretation of business requirements.
• Good understanding of UAE insurance market and regulations.
• Excellent verbal and written communication skills.
• Demonstrated understanding of business process re-engineering.
• Experience creating user acceptance testing documentation.

Responsibilities

• Document business process requirements and flow for projects.
• Engage with business leads to understand project scope.
• Document system integration requirements, liaising between business and tech.
• Build knowledge of business operations to analyze current work procedures.
• Participate in systems analysis design sessions as needed.

Skills

Strong communication skills

Interpersonal skills

Team working - internal/external

Customer Focus - internal/external

Good business/product knowledge

Organizational skills

Good time management

Negotiation skills

Decision making

Microsoft Word

Microsoft Excel

Project Management

Visio

Jira

Azure Dev Ops

Critical Thinking

Education

Bachelor's degree in business, finance or related discipline

Tools

Scaled Agile Framework

Six Sigma certification

Job description

• Engaging with business stakeholders to elicit and define business project scope business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.

• Main Duties/Responsibilities:

Working alongside the IT BSA documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor track and report UAT defects while coordinating with the QA test team for defect remediation

Experience/Qualifications Required:

• Bachelors degree in business finance information management or a related discipline
• 3 years of business analysis work preferably in insurance or financial services sector.
• Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
• Good understanding of UAE insurance market and regulations.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group executives managers and subject matter experts.
• Analysis and support of the production of project proposals or business cases.
• Demonstrate a proven understanding of the business process re-engineering.
• Experience creating user acceptance testing documentation and leading UAT
• Must be a self-starter who is able to plan and lead work sessions with little oversight.
• Business Analysis techniques such as process modeling root cause analysis data modeling process mapping and traceability are very desirable.
• Good knowledge and experience in Scaled Agile Framework and Agile overall

Skills Required:

• Strong communication skills
• Ready to learn new business processes
• Interpersonal skills
• Team working - internal/external
• Customer Focus - internal/external
• Good business/product knowledge
• Organizational skills
• Good time management
• Negotiation skills
• Decision making
• Advanced User of Microsoft applications Word Excel Project Visio
• Experience in usage of Jira Azure Dev Ops Platforms
• Identification of problems and problems solving
• Knowledge of Scaled Agile framework
• Six sigma certifications would be a plus
• Data analysis and Interpretation
• Critical Thinking

About Cigna Healthcare

Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Required Experience:

Junior IC