IVA & Trust Deed Case Manager

OMNI Group LLC FZ; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A financial services firm in Dubai seeks an Administration Assistant to oversee IVA and Trust Deed cases. Responsibilities include managing case progression, ensuring compliance, and providing client support via telephone, email, and messenger. Ideal candidates should have a degree in business or finance and possess strong communication skills. Proficiency in Microsoft Office is preferred. Join our team in a dynamic environment dedicated to client success.

Qualifications

• Educated to degree level in business or finance.
• Excellent verbal and written communication skills.
• Strong telephone manner with rapport-building ability.
• Understanding of UK financial services and the debt industry preferred.
• Ability to manage your own workload effectively.
• Strong planning and organisation skills.
• Attention to detail required.

Responsibilities

• Supervise IVA and Trust Deed cases ensuring compliance.
• Manage case progression and customer service.
• Liaison with clients via telephone, email, and messenger.
• Conduct reviews and courtesy calls at specified intervals.
• Identify variations and liaise with variation officer.
• Issue notices of breach and remediate breaches.
• Ensure asset realisation in accordance with proposals.
• Log proofs of debts and review balances.

Skills

Verbal communication

Written communication

Telephone manner

Workload management

Planning and organisation

Attention to detail

Microsoft Office

Empathy

Education

Degree in Business/Finance

Tools

Microsoft Excel

Job description

A financial services firm in Dubai seeks an Administration Assistant to oversee IVA and Trust Deed cases. Responsibilities include managing case progression, ensuring compliance, and providing client support via telephone, email, and messenger. Ideal candidates should have a degree in business or finance and possess strong communication skills. Proficiency in Microsoft Office is preferred. Join our team in a dynamic environment dedicated to client success.