IT Support Specialist (Linux/macOS) — Automation & Onboarding

Charterhouse Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A growing technology company in Dubai is seeking an experienced IT Support Specialist. The role involves providing support across Linux, macOS, and Windows systems, resolving technical issues, and improving internal support processes. Ideal candidates will have strong Linux and macOS experience, excellent communication skills, and familiarity with ticketing systems. This position offers the chance to work in a dynamic environment.

Qualifications

• Strong experience in Linux and macOS administration required.
• Deep understanding of networking fundamentals needed.
• Fluency in English is essential for communication.

Responsibilities

• Provide first-line and escalated support for systems.
• Troubleshoot complex technical issues across multiple platforms.
• Ensure asset inventories and documentation are maintained.

Skills

Linux administration

macOS administration

Windows support

network troubleshooting

communication skills

problem-solving

scripting languages

VPN technologies

Education

Relevant IT certifications (Linux+, CompTIA A+/Network+)

Tools

YouTrack

Jira

Docker

Git

Jenkins

Job description

A growing technology company in Dubai is seeking an experienced IT Support Specialist. The role involves providing support across Linux, macOS, and Windows systems, resolving technical issues, and improving internal support processes. Ideal candidates will have strong Linux and macOS experience, excellent communication skills, and familiarity with ticketing systems. This position offers the chance to work in a dynamic environment.