IT Support Specialist: Desktop & Hardware Helpdesk

KBR, Inc.; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

KBR, Inc. in Abu Dhabi is seeking an Associate IT Customer Support to provide technical assistance to internal users of desktop applications and hardware. You will monitor system status, answer inquiries, and coordinate with network services and application developers to restore service and usability.

Under general supervision, you will assist in configuring, installing, and repairing hardware and software problems, drawing on your 3+ years of experience and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in IT support or related field.
• Experience supporting desktop applications and hardware.

Responsibilities

• Provide technical support to internal users of desktop applications and hardware.
• Monitor system status and respond to inquiries to restore service and usability.
• Assist in configuring, installing, and repairing hardware and software per procedures.

Skills

Technical support

Desktop applications

Hardware

Network services

Troubleshooting

Education

High school diploma or equivalent

Job description

KBR, Inc. in Abu Dhabi is seeking an Associate IT Customer Support to provide technical assistance to internal users of desktop applications and hardware. You will monitor system status, answer inquiries, and coordinate with network services and application developers to restore service and usability.

Under general supervision, you will assist in configuring, installing, and repairing hardware and software problems, drawing on your 3+ years of experience and a high school diploma or equivalent.