IT Support Engineer - Helpdesk & Systems Stabilizer

Marcap; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

A dynamic technology firm in Abu Dhabi is seeking an IT Support Engineer to provide technical support and ensure seamless operation of IT systems. The ideal candidate will have a Bachelor's degree in Information Technology and a minimum of 3 years’ experience in IT support. Responsibilities include troubleshooting, installing hardware/software, and managing user support requests. Join us to tackle technical challenges and improve user experience.

Qualifications

• Minimum of 3 years' experience in a similar IT support role within the UAE.
• Strong knowledge of computer systems, networks, and software applications.
• Proven experience as an IT Support Engineer or similar role.

Responsibilities

• Act as the first point of contact (Helpdesk) for users seeking technical assistance.
• Install and configure computer hardware, operating systems, and software applications.
• Monitor and maintain IT infrastructure, including computer systems and networks.

Skills

Technical support

Troubleshooting

Communication skills

Microsoft Office 365 Suite

IT security practices

Education

Bachelor's degree in Information Technology

Tools

Diagnostic tools

Job description

A dynamic technology firm in Abu Dhabi is seeking an IT Support Engineer to provide technical support and ensure seamless operation of IT systems. The ideal candidate will have a Bachelor's degree in Information Technology and a minimum of 3 years’ experience in IT support. Responsibilities include troubleshooting, installing hardware/software, and managing user support requests. Join us to tackle technical challenges and improve user experience.