IT Support Engineer – Abu Dhabi, UAE

Al Bateen Palace and Hospitality Services LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality services provider in Abu Dhabi is seeking an experienced IT Support Engineer. The ideal candidate will have a minimum of 4 years in IT support, with strong troubleshooting skills. Responsibilities include managing networking devices, providing technical support, and setting up Apple devices. Candidates must be currently based in the UAE. Interested applicants should send their CVs to [e-mail].

Benefits

Accommodation provided

Food provided

Qualifications

• Minimum 4 years of relevant IT support experience.
• Strong knowledge of L1 & L2 troubleshooting.
• Must be currently based in the UAE.

Responsibilities

• Perform regular check-ups and inspections of networking devices.
• Provide L1 & L2 technical support for hardware, software, and networking issues.
• Support inventory management using MS Office and internal applications.
• Set up and manage Apple devices.

Skills

L1 troubleshooting

L2 troubleshooting

Good communication skills

Flexible work attitude

Tools

MS Office

Windows OS

macOS

Job description

Hiring: IT Support Engineer – Abu Dhabi, UAE

Location: Abu Dhabi, UAE
Working Days: 6 Days a Week
Accommodation & Food: Provided
Experience: 4+ Years
Salary: can be discussed
Availability: Must be currently in the UAE

We are looking for a dedicated and experienced IT Support Engineer for a role based in Abu Dhabi.

Responsibilities

1. Perform regular check-ups and inspections of networking devices, AV infrastructure, and IT/AV peripherals
2. Provide L1 & L2 technical support for hardware, software, and networking issues
3. Support inventory management using MS Office and internal applications.
4. Set up and manage Apple devices (MacBooks, iPads, iPhones, Apple TVs).
5. Handle backup and restoration of iOS platform devices when needed.
6. Configure and manage printers and scanning devices.
7. Install and update software applications with management approval.
8. Set up projectors, sound systems, and AV equipment as requested.
9. Set up gaming devices for children’s use and events.
10. Install operating systems (Windows XP/7/8/10/11 & macOS)

Requirements

1. Minimum 4 years of relevant IT support experience
2. Strong knowledge of L1 & L2 troubleshooting
3. Good communication skills and flexible work attitude
4. Must be currently based in the UAE
5. Note: This role does not include gender-based eligibility requirements

Interested candidates, please send your CV to [e-mail]