IT Support Engineer (2nd Level) - Desktop & Network

TÜV SÜD; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global technical services provider in Dubai is seeking an experienced IT Support Engineer to provide 2nd Level Network Support and End-User & Desktop Support. The ideal candidate will have a Bachelor's or Master's degree in Computer Science and at least 3 years of experience in IT administration. This is a full-time, on-site position that offers a competitive compensation package and additional benefits.

Benefits

Competitive compensation package

Paid vacation and leave benefits

Qualifications

• 3+ years of experience in IT administration.

Responsibilities

• Provide End-User & Desktop Support.
• Troubleshoot hardware and software issues.
• Manage Active Directory user accounts.

Skills

End-User & Desktop Support

Troubleshoot hardware and software issues

Resolve internet connectivity problems

Client Security management

Active Directory management

VPN troubleshooting

Basic Azure AD user management

Education

Bachelor's / Master's degree in Computer or relevant field

Job description

A global technical services provider in Dubai is seeking an experienced IT Support Engineer to provide 2nd Level Network Support and End-User & Desktop Support. The ideal candidate will have a Bachelor's or Master's degree in Computer Science and at least 3 years of experience in IT administration. This is a full-time, on-site position that offers a competitive compensation package and additional benefits.