IT Specialist - One&Only One Za''abeel

Kerzner International Management; Abu Dhabi; On-site; AED 90,000 - 120,000; Full time

Job summary

One&Only One Za’abeel in Dubai is seeking an IT Specialist to ensure smooth operation of all technology systems across the resort. You will provide technical support to colleagues, maintain hardware and software infrastructure, and troubleshoot issues to keep operations running seamlessly.

You will work closely with departments to implement new technologies that enhance guest experiences while ensuring security, reliability, and alignment with business needs.

Qualifications

• Provide timely technical support to resort staff.
• Maintain and monitor hardware and software infrastructure.
• Troubleshoot system issues across IT services.
• Assist in deploying new technologies and systems.
• Ensure security, reliability and availability of networks and apps.

Responsibilities

• Provide technical support to colleagues.
• Maintain hardware and software infrastructure.
• Troubleshoot system issues.
• Assist in implementing new technologies to improve operations.
• Ensure IT services, networks and applications remain secure and reliable.

Skills

Technical support

IT infrastructure

Network basics

Security awareness

Job description

Job description

IT Specialist - One&Only One Za'abeel
(21587)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As an IT Specialist, you will play a key role in ensuring the smooth operation of all technology systems across the resort. You will provide technical support to colleagues, maintain hardware and software infrastructure, troubleshoot system issues, and assist in implementing new technologies that enhance operational efficiency and guest experiences. Working closely with various departments, you will help ensure that all IT services, networks, and applications remain secure, reliable, and aligned with business needs.

About You

The ideal candidate is a proactive and service-oriented IT professional with a strong understanding of computer systems, networks, and technical support. You possess excellent problem-solving skills, remain calm under pressure, and are able to communicate technical information clearly to non-technical users. Previous experience in IT support, system administration, or hospitality technology environments is an advantage. A passion for technology, attention to detail, and a commitment to delivering exceptional service will set you apart in this role.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.