IT Sales Coordinator (Graduate Fresher)

Intertec Softwares; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A growing software company in Dubai seeks a candidate to manage contract renewals effectively. The ideal applicant will be responsible for tracking renewals using ERP/CRM tools, preparing quotes, and ensuring timely communication with customers. Strong analytical and communication skills are essential for this role. This is an excellent opportunity for motivated individuals looking to develop their career in a dynamic environment.

Qualifications

• Experience with ERP/CRM tools.
• Ability to manage vendor relationships and coordinate with teams.
• Familiarity with contract terms and renewal processes.

Responsibilities

• Track upcoming renewals using ERP/CRM tools.
• Prepare and send renewal quotes.
• Serve as the point of contact for renewal-related queries.
• Maintain accurate records in ERP/CRM.

Skills

Strong Communication Skills

Team Player

Understanding of tools like Microsoft CRM

Experience in using ERP/CRM

Tools

Microsoft CRM

MS Office

Job description

Renewal Management

• Track upcoming renewals using ERP/ CRM tools.
• Prepare and send renewal quotes.
• Coordinate with Account Managers or Sales Executives to close renewals in time.
• Ensure on-time contract renewal to avoid service interruptions.

Customer Communication

• Serve as the point of contact for basic renewal-related queries.
• Work with customers to address pricing contract terms or minor concerns.

Cross-functional Coordination

• Ensure all stakeholders are aligned on renewal terms and timelines.

Data & Reporting

• Maintain accurate records in ERP/ CRM (like MS CRM/ Inhouse Systems).
• Report on renewal pipeline closed renewals and churn metrics.
• Maintain and Update the renewal data in Internal Tool

Vendor Management

• Work along with OEM and Distribution team as and when required
• Upfront Renewal tracking with Partner and Submission along with Sales team part
• Strong Communication Skills; understanding of tools like Microsoft CRM/MS Office; good team player

Required Experience:

IC