IT Project Manager (CRM/ERP Implementation)

Luxury Facilities cards llc; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic technology firm in Abu Dhabi seeks an experienced IT Project Manager to lead CRM/ERP implementation projects across multiple branches. The ideal candidate has over 5 years of experience and is fluent in Arabic and English. Key responsibilities include managing projects, translating business needs into system requirements, and providing system training to staff. Competitive salary and growth opportunities offered.

Benefits

Competitive salary package

Performance-based incentives

Professional development opportunities

Growth-oriented work environment

Qualifications

• Minimum 5 years of experience in IT Project Management, with proven success in CRM/ERP implementation.
• Fluent in Arabic and English (spoken and written).
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead the full cycle of CRM/ERP implementation projects.
• Translate business needs into system requirements and workflows.
• Manage vendors, developers, and internal teams.

Skills

IT Project Management

CRM/ERP implementation

Leadership

Communication skills

Problem-solving

Tools

Salesforce

Zoho

HubSpot

Microsoft Dynamics

Job description

Overview

Location: Abu Dhabi, UAE

Employment Type: Full-Time

About Us

We are a dynamic and growing company in Abu Dhabi, expanding our operations and implementing advanced technology solutions to streamline sales, customer service, and operations. We are seeking an experienced IT Project Manager to lead our CRM/ERP implementation projects and ensure successful delivery across multiple branches.

Responsibilities

• Lead the full cycle of CRM/ERP implementation projects (planning, execution, delivery).
• Translate business needs into system requirements and workflows.
• Manage vendors, developers, and internal teams to meet project deadlines.
• Customize CRM/ERP systems and ensure smooth integration with existing processes.
• Provide training and support for staff on new systems.
• Monitor system performance and continuously optimize workflows.
• Ensure compliance with company policies and UAE regulations.

Compensation & Benefits

• Competitive salary package (based on experience).
• Performance-based incentives.
• Professional development opportunities.
• A supportive and growth-oriented work environment.

How to Apply

Interested candidates are invited to submit their CV/Resume via Indeed.

Only shortlisted candidates will be contacted for an interview.

Skills & Requirements

• Minimum 5 years of experience in IT Project Management, with proven success in CRM/ERP implementation.
• Strong knowledge of CRM/ERP systems such as Salesforce, Zoho, HubSpot, or Microsoft Dynamics.
• Fluent in Arabic and English (spoken and written).
• Third language proficiency is an advantage.
• Excellent leadership, communication, and organizational skills.
• Strong problem-solving and decision-making abilities.