IT Operations Lead: Infra, Help Desk & Security

Emirates Investment Authority; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A government investment organization in Abu Dhabi is seeking an IT Operations Manager to oversee the daily functions of the helpdesk and manage the technology infrastructure. The ideal candidate has 6-8 years of systems management experience, strong knowledge of network administration, and familiarity with Microsoft technologies. The role involves strategic collaboration with senior management to align technological implementations with organizational goals.

Qualifications

• 6-8 years of systems management experience, with at least 4 years in a supervisory role.
• Experience implementing and maintaining disaster recovery solutions.
• Extensive support experience with Microsoft technologies.

Responsibilities

• Manage daily operations of the organization’s technology program.
• Oversee Help Desk operations providing high-level support.
• Collaborate with the Chief Technology Officer.

Skills

PC applications

Network administration

Telecommunications

Microsoft technologies

Project management

Education

Bachelor’s degree in Computer Science or related field

Microsoft certification

Tools

Windows Server

Microsoft Exchange

SQL Server

Cisco Call Manager

Job description

A government investment organization in Abu Dhabi is seeking an IT Operations Manager to oversee the daily functions of the helpdesk and manage the technology infrastructure. The ideal candidate has 6-8 years of systems management experience, strong knowledge of network administration, and familiarity with Microsoft technologies. The role involves strategic collaboration with senior management to align technological implementations with organizational goals.