IT Manager

Solutions Leisure Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading leisure company in Dubai is seeking an IT Manager to oversee IT operations. The role involves leading a team, ensuring smooth integration of key systems like POS, CRM, and ERP, and maintaining high standards of IT security. The ideal candidate has at least 5 years of IT management experience and a strong understanding of technology infrastructure and compliance standards. This full-time position offers the opportunity to drive innovation and improve IT processes.

Qualifications

• 5 years of experience in IT management or a similar role with at least 1 year of experience leading a team.
• Strong understanding of IT security protocols, data compliance, and network infrastructure.
• Experience with POS systems, CRM, ERP, and eCommerce platforms.

Responsibilities

• Lead and support team members on IT priorities and objectives.
• Oversee systems integration and optimization to enhance operational efficiency.
• Implement and manage IT security protocols to protect sensitive data.
• Support and troubleshoot key systems to ensure optimal functioning.

Skills

Computer Hardware

IT Management

Network Installation

Vendor Management

Computer Networking

IT Service Management

ITIL

Network Architecture

Education

Bachelor's degree in Information Technology

Tools

Shopify

POS systems

ERP systems

Job description

Job Title : IT Manager

OVERVIEW

The IT Manager will be responsible for ensuring the smooth integration and performance of key business systems including POS CRM ERP and eCommerce platforms. Youll also play a crucial role in leading a team of IT professionals driving innovation improving processes and maintaining high standards of security and system reliability across the organization.

Key Responsibilities

Leadership & Team Management

• Lead and support team members and ensure clear communication and alignment on IT priorities and objectives.
• Set goals manage workload distribution and monitor progress to ensure the timely completion of IT tasks and projects.

IT Systems & Infrastructure Management

• Oversee the integration and optimization of systems like Shopify CRM ERP and POS to enhance operational efficiency.
• Ensure smooth operation and maintenance of POS systems across locations.
• Monitor network infrastructure to ensure reliable connectivity and minimal downtime.

Security & Data Management

• Implement and manage IT security protocols including firewalls and data protection measures to safeguard businesscritical data.
• Ensure compliance with data protection regulations and industry standards.
• Manage the integrity of digital assets and company data to minimize risks and protect sensitive information.

Systems Support & Optimization

• Support and troubleshoot key systems (POS CRM ERP) to ensure they function optimally and integrate seamlessly with each other.
• Lead the maintenance and improvement of internal communications platforms and collaboration tools to enhance team efficiency.

Education / Qualification

• Bachelors degree in Information Technology Computer Science or related field.
• 5 years of experience in IT management or a similar role with at least 1 year of experience in leading a small team.
• Experience with POS systems CRM ERP eCommerce platforms (e.g. Shopify) and network management.
• Strong understanding of IT security protocols firewalls data compliance and network infrastructure.
• Familiarity with managing IT systems for multilocation organizations is a plus.

Skills & Competencies

• Proven leadership abilities with experience guiding and mentoring a small team.
• Strong technical knowledge of IT infrastructure security and system integration.
• Problemsolving skills with a proactive approach to troubleshooting and resolving IT issues.
• Excellent communication and collaboration skills to work with crossfunctional teams.
• Highly organized with the ability to manage tasks and priorities effectively.
• Ability to think strategically while managing daytoday operations.

Key Skills

Computer Hardware,IT Experience,IT Management,Network Installation,Vendor Management,Computer Networking,Microsoft Windows Server,Windows,IT Service Management,ITIL,SAN,Network Architecture

Employment Type

Full Time

Vacancy

1