IT HELPDESK SUPPORT

Al Sahraa Recruitment Services; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency is seeking an experienced IT Support professional for a full-time position in Abu Dhabi. The role entails providing technical support, troubleshooting issues, and maintaining IT systems. Candidates should have a Bachelor's degree in Computer Science and 2-3 years of relevant experience. Strong technical skills, communication abilities, and knowledge of Windows and Linux are essential. Immediate availability in the UAE is required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 2-3 years of experience in a similar role.
• Strong knowledge of computer hardware, software, and networking.

Responsibilities

• Provide on-site technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor and maintain project site network infrastructure.

Skills

Technical support

Communication skills

Problem-solving

Time management

Education

Bachelor's degree in Computer Science

Tools

Windows

Linux

Job description

• Position : IT Support
• Work location : Abu Dhabi
• Salary : 2500-3000 AED per month
• Join Immediately ( available in UAE )

Overview

Position Overview :

We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands-on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment.

Responsibilities

• Provide on-site technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor and maintain project site network infrastructure, including routers, switches, and firewalls.
• Assist in the setup and maintenance of project site servers and databases.
• Collaborate with the IT team to implement and maintain security protocols and procedures.
• Train project site staff on basic IT skills and best practices.
• Keep accurate records of IT equipment and software inventory.
• Communicate with vendors and service providers to troubleshoot and resolve issues.
• Stay up-to-date with the latest technology trends and make recommendations for improvements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 2-3 years of experience in a similar role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with Windows and Linux operating systems.
• Familiarity with project management software and tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team environment.
• Good time management and organizational skills.
• Knowledge of Arabic is a plus.