We are seeking a proactive and versatile IT & Digital Infrastructure Administrator to oversee the company’s technology systems and online presence. This is a hands‑on role that combines IT support, cybersecurity oversight, website management, and digital marketing coordination.
You’ll ensure smooth day‑to‑day IT operations while helping maintain and grow the company’s digital footprint across its website and social media channels.
Key Responsibilities
IT Systems & Support
- Manage and maintain company IT systems, devices, and cloud services.
- Provide day‑to‑day IT support to Directors and staff.
- Set up laptops, phones, and accounts for new employees.
- Maintain up‑to‑date records of company logins and access permissions.
- Oversee renewals and billing for IT software, subscriptions, and vendors.
- Implement basic cybersecurity best practices, including backups and access control.
Website & E-Commerce Management
- Maintain and update company websites to ensure functionality, security, and brand alignment.
- Manage the Shopify backend, uploading new products, images, and descriptions.
- Conduct simple SEO reviews to improve online visibility.
- Track website analytics and performance metrics.
Social Media & Marketing Support
- Create and schedule posts in collaboration with the marketing team.
- Monitor social media channels and respond to general enquiries.
- Ensure consistent brand representation across all digital platforms.
What We’re Looking For
- 3–5 years’ experience in IT systems administration or digital infrastructure management.
- Strong working knowledge of Microsoft 365, cloud storage, and IT troubleshooting.
- Familiarity with website CMS platforms and Shopify.
- Basic understanding of cybersecurity and data protection.
- Experience managing business social media accounts (LinkedIn, Instagram, etc.).
Nice to Have
- Basic graphic design or content creation skills (e.g., Canva or Photoshop).
- Exposure to SEO tools or website analytics.
- IT certifications (Microsoft, CompTIA, CCNA, etc.).
Skills
- Strong working knowledge of Microsoft 365, cloud storage, and IT troubleshooting.
- Familiarity with website CMS platforms and Shopify.
- Basic understanding of cybersecurity and data protection.
- Experience managing business social media accounts (LinkedIn, Instagram, etc.).