IT Assistant

Minor International; Sir Bani Yas; Remote; AED 91,000 - 147,000; Full time

Job summary

A leading luxury hospitality brand in the UAE is looking for an IT technician to maintain and troubleshoot its IT systems. You will play a key role in ensuring smooth operation and compliance with industry standards. Ideal candidates have a degree in IT and strong technical skills, along with excellent communication abilities. This position may involve remote responsibilities.

Qualifications

• Bachelor's degree in Information Technology or related field, or relevant certifications.
• Strong knowledge of computer systems, networks, and various software applications.
• Experience with hotel management systems and point-of-sale (POS) systems is a plus.

Responsibilities

• Maintain and troubleshoot the hotel’s IT systems.
• Ensure that all IT infrastructure operates smoothly.
• Resolve technical issues and perform system updates.

Skills

Knowledge of computer systems

Knowledge of networks

Software applications

Communication skills

Education

Bachelor's degree in Information Technology or related field

Tools

Hotel management systems

Point-of-sale (POS) systems

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Reporting to the IT Manager, you will maintain and troubleshoot the hotel’s IT systems, including hardware, software and networks. You will ensure that all IT infrastructure operates smoothly, resolving technical issues and performing system updates as needed. Staying up-to-date with IT industry standards and compliance regulations will also be key to your role.

Qualifications

• Bachelor's degree in Information Technology or related field, or relevant certifications.
• Strong knowledge of computer systems, networks, and various software applications.
• Experience with hotel management systems and point-of-sale (POS) systems is a plus.
• Ability to troubleshoot hardware, software, and network issues effectively.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Detail-oriented, proactive, and able to work independently.

Additional Information

Remote location