ISM Functional Lead: Brokerage & Business Analysis

United Parcel Service of America, Inc; United Arab Emirates; On-site; AED 180,000 - 250,000; Full time

Job summary

A global logistics company located in the United Arab Emirates is seeking an ISM Functional User Manager. This role involves managing a team, developing functional work products, and collaborating with various stakeholders to enhance business processes. The ideal candidate should have extensive experience in IT project management and courier industry knowledge. Excellent communication skills in English and Hindi are required for this position.

Qualifications

• Must have 10 years IT Project management experience.
• Excellent knowledge of Country Customs in India, Middle East, and Africa.
• 5 years’ experience working with Indian government on courier and cargo compliance projects.

Responsibilities

• Manage a team developing business work products to support projects.
• Establish and improve business analysis processes for effectiveness.
• Collaborate with stakeholders to enhance efficiency and work products.

Skills

IT Project management

Shipping automation principles

Brokerage Eco-System

CX & visibility tools

Communication in English and Hindi

Database knowledge (MS Access)

MS Office (Word, Excel, PowerPoint)

Presentation capabilities

Analytical capabilities

Education

Bachelor’s and/or Master's degree

Tools

MS Office

Job description

A global logistics company located in the United Arab Emirates is seeking an ISM Functional User Manager. This role involves managing a team, developing functional work products, and collaborating with various stakeholders to enhance business processes. The ideal candidate should have extensive experience in IT project management and courier industry knowledge. Excellent communication skills in English and Hindi are required for this position.