Islamic Banking Retention Manager

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking a full-time role focused on customer retention management. The ideal candidate will be responsible for understanding client needs, meeting sales targets, and ensuring compliance with operational standards. Strong communication skills, proficiency in MS Office, and a bachelor's degree in a related field are essential. This role offers opportunities to develop team talent and enhance client services while adhering to the bank's policies.

Qualifications

• 1-2 years of experience in banking or similar experience.

Responsibilities

• Manage and retain customers using Islamic retention tools.
• Define team goals and key performance indicators.
• Ensure compliance with company policies and processes.

Skills

Good Product knowledge

Proficiency in MS Office

Excellent communication skills

Good understanding of banking industry trends

Good market awareness of product range

Good analytical skills

Education

Bachelors Degree in Finance, Banking, Business Management

Job description

A leading bank in the UAE is seeking a full-time role focused on customer retention management. The ideal candidate will be responsible for understanding client needs, meeting sales targets, and ensuring compliance with operational standards. Strong communication skills, proficiency in MS Office, and a bachelor's degree in a related field are essential. This role offers opportunities to develop team talent and enhance client services while adhering to the bank's policies.