Integration Specialist

BlackStone eIT; Dubai; On-site; AED 240,000 - 400,000; Full time

Job summary

BlackStone eIT in Dubai is seeking an experienced Enterprise Integration Specialist to monitor and support complex middleware environments across REST/SOAP APIs, messaging queues, and data mappings. You will collaborate with multiple teams to resolve incidents and validate releases.

The role requires deep troubleshooting across distributed systems, strong documentation habits, and ensuring secure access controls, with preference for experience with UAE government integrations.

Qualifications

• Minimum 5 years of enterprise integration and middleware support experience.
• Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring.
• Experience with MuleSoft, Boomi or an equivalent integration/middleware platform.
• Practical troubleshooting experience across distributed application environments.
• Ability to maintain accurate technical specifications and interface documentation.
• Preferred: UAE government integrations and related federal processes.

Responsibilities

• Monitor integration services, APIs, queues, scheduled interfaces and middleware components
• Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance
• Coordinate incident resolution with application, database, network, security and external integration teams
• Support approved configuration changes, certificates, endpoint updates, deployments and release validation
• Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records
• Support secure API and integration practices, logging, traceability and access controls
• Identify changes that require development or new integration scope and route them through formal approval
• Provide evidence and technical input for root-cause analysis and service reporting. Internal
• Integration incidents are diagnosed and coordinated to resolution with traceable evidence
• Interface documentation and dependencies remain current
• Production changes follow approved security and change-management controls

Skills

Enterprise integration

Middleware support

REST APIs

SOAP APIs

MuleSoft

Boomi

Troubleshooting

Interface documentation

Tools

MuleSoft

Boomi

Job description

• Monitor integration services, APIs, queues, scheduled interfaces and middleware components
• Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance
• Coordinate incident resolution with application, database, network, security and external integration teams
• Support approved configuration changes, certificates, endpoint updates, deployments and release validation
• Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records
• Support secure API and integration practices, logging, traceability and access controls
• Identify changes that require development or new integration scope and route them through formal approval
• Provide evidence and technical input for root-cause analysis and service reporting. Internal
• Minimum 5 years of enterprise integration and middleware support experience
• Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring
• Experience with MuleSoft, Boomi or an equivalent integration/middleware platform
• Practical troubleshooting experience across distributed application environments
• Ability to maintain accurate technical specifications and interface documentation. Preferred Profile
• Previous experience with UAE government integrations and shared digital services
• Working knowledge of TDRA, government service bus or related federal integration processes
• Experience supporting API gateways and secure inter-entity connectivity. Expected Contribution
• Integration incidents are diagnosed and coordinated to resolution with traceable evidence
• Interface documentation and dependencies remain current
• Production changes follow approved security and change-management controls