Instrumentation Engineer – Technical Operation Coordinator/Supervisor

Petrame; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics and automation company in Dubai is seeking a Technical Operations Coordinator cum Stock Controller. The ideal candidate will have over 3 years of experience in technical works, a background in customer support, and a university degree in engineering. This position involves coordinating logistics and providing technical assistance to customers. Competitive salary offered.

Qualifications

• More than 3 years of experience in technical works related to weighing scales or automation.
• Experience in customer after-sales service and technical support.
• Ability to read technical and civil drawings.

Responsibilities

• Coordinate the delivery, supervision, and fulfillment of sales orders.
• Monitor technical jobs related to production and troubleshooting.
• Handle customer service technical support via phone and email.

Skills

Technical support

Customer service

Coordination

After-sales service

English communication

Education

University degree in Mechatronics, Instrumentation, or Industrial Electronics

Tools

MS Word

Excel

Outlook

Job description

We are looking for Technical Operation Coordinator cum Stock Controller. This job is related to domestic logistics and technical support.

• Job title: Technical Operations Coordinator/ Officer
• Job Ref: OPS-TCO-221015
• Salary: 5,000-6,000 AED
• Opening: 1
• Career Level: Middle – Senior
• Location: Dubai International City – UAE
• Related Industry: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation.

Scope of work

• Sales order delivery fulfillment, coordination, and supervision:
  • Material arrangements Supervision.
  • Coordinating with couriers and drivers.
  • Coordinating with customers on time of delivery, gate pass, documentation, payment collection, and special procedures instruction.
  • Supervising the timeline for the delivery with high standards.
• Coordination and monitoring of technical jobs/works related to:
  • Production, installation, and calibration.
  • Troubleshooting, repair, testing, and service.
• Maintaining technical manuals, instructions, and guidance.
• Handle stock control.
• Customer service:
  • Handle technical support with customers by phone or email.
  • Coordinate, Support, and handle technical information required from manufacturers, suppliers, and internal technical team.
• Prepare cost sheet, BOM, and BOQ for technical works.
• Basic IT knowledge of Computer software setup, and peripherals connection.
• Very good knowledge of Word, Excel, and Outlook.

Qualification

• More than 3 years of hands‑on experience in technical works, operations coordination, and supervision in weighing scales or instrumentations, or automation products.
• Must be from a trading or contracting companies background.
• Should be an Engineering degree holder.
• Skilled and experienced in customer after‑sales service and customer technical support.
• Basic skilled in basic computer software setup.
• Skilled and experienced in MS Word, Excel, and Outlook.
• To read and understand technical & civil drawings.
• Experience certificate/s related is required (for all experienced applicants)
• Able to understand our products and services in a very short period.
• Should have an overall awareness of mechatronics products.
• University/ Diploma degree preferably as an Engineer in Mechatronics, Instrumentation, or Industrial Electronics.
• Fluent in English with a clear accent.
• Professional/Excellent in business communication, ethics, etiquette.
• Minimum typing speed: 25WPM.
• Highly disciplined and organized to meet all requested works by the stakeholders with excellent results and performance.
• Must be: Fast learner, confident personality, 100% physically fit.

References

• All information provided in your application or CV must be accurate and carefully selected.
• Candidates should be able to provide any required references, supporting documents, certificates, or letters.
• Candidates should be able to pass a pre‑employment assessment test on the mentioned or required skills.

How to Apply

• Submit Your Application via Email: Send your application to [e-mail]
• Complete the Online Application Form: For a preferred method of submission, click the ‘Apply for this job’ button below to fill out and submit the official online application form.