Information Technology Help Desk

ARISE IIP; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading IT services provider in Dubai is seeking an experienced IT Technician to manage infrastructure, networks, and security while providing L1 support. Candidates should have 3-5 years of experience in IT support and must be CCNA qualified. Strong project management skills and a corporate office background are required.

Qualifications

• 3-5 years of experience in L1 / L2 IT support.
• Experience in corporate office setups managing senior resources.

Responsibilities

• Manage IT infrastructure, networks, servers, and security maintenance.
• Coordinate with the central IT team for application implementation.
• Provide L1 level IT support for applications.

Skills

L1 / L2 Support experience

CCNA qualified

Project Management

Education

Qualified Computer Engineer

Job description

Job Description:

• All IT infra, NW, Server, Security, and IT System regular maintenance, updating and inventory
• All coordination with central IT team for necessary application implementation and patches updating
• New user Email ID creation, Laptop, and all necessary configurations
• All AMC contracts and repair maintenance work related to IT
• Support to various businesses on their initiatives, related to IT for workshop, meetings etc
• All L1 level IT support for applications

Qualification and experience

• Qualified Computer Engg with L1 / L2 Support experience of 3-5 years
• Should be qualified CCNA
• Experience in Project Management
• Must have worked in corporate office setup and managed senior resources from support Pont of view