Import Clearance Manager-FMCG

Careers International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading FMCG logistics firm in Dubai is seeking an experienced Import Clearance Manager to oversee the customs clearance process and ensure compliance with import regulations. The ideal candidate will have a strong background in importation processes and excellent communication skills. Responsibilities include coordinating with customs brokers and developing compliance programs. This position offers an opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in import clearance, preferably in FMCG.
• Experience dealing with customs authorities and government agencies.
• Ability to build relationships with stakeholders.

Responsibilities

• Oversee customs clearance and ensure compliance with import regulations.
• Coordinate with customs brokers and resolve clearance issues.
• Develop and implement import compliance programs.

Skills

Import regulations knowledge

Customs procedures

Strong communication

Negotiation skills

Education

Bachelor's degree in international trade or related field

Certification in import/export management

Job description

The Import Clearance Manager plays a pivotal role in managing the importation process of goods for a Fast-Moving Consumer Goods (FMCG) company. This position involves overseeing customs clearance procedures, ensuring compliance with import regulations and requirements, and coordinating with internal stakeholders and external partners to facilitate the timely and efficient clearance of imported goods. The Import Clearance Manager is responsible for navigating import laws, tariffs, and documentation to minimize delays and ensure smooth import operations.

Key Responsibilities

• Oversee the customs clearance process for imported goods, including preparation and submission of customs declarations, import documentation, and clearance paperwork.
• Ensure compliance with import regulations, tariffs, duties, and tax requirements imposed by customs authorities and government agencies.
• Coordinate with customs brokers, freight forwarders, and other third-party service providers to expedite customs clearance and resolve any issues or discrepancies that may arise.
• Stay informed about import laws, regulations, and trade policies, monitoring changes and updates that may impact import clearance procedures.
• Interpret import regulations and advise internal stakeholders on compliance requirements, documentation standards, and import restrictions for specific product categories.
• Develop and implement import compliance programs, policies, and procedures to mitigate risks and ensure adherence to regulatory requirements.
• Liaise with overseas suppliers, vendors, and manufacturers to obtain required import documentation, including commercial invoices, packing lists, and certificates of origin.
• Establish and maintain relationships with key suppliers and vendors, ensuring alignment with import clearance processes and requirements.
• Collaborate with procurement and supply chain teams to optimize import logistics, reduce lead times, and improve import cost efficiency.
• Identify and assess import‑related risks such as customs delays, compliance issues, and duty liabilities, developing strategies and controls to mitigate risks effectively.
• Conduct periodic audits and assessments of import clearance processes, documentation, and controls to ensure compliance with company policies and regulatory standards.
• Provide training and guidance to internal teams on import compliance practices, tariff classification, valuation methods, and trade documentation requirements.
• Track and analyze key performance indicators (KPIs) related to import clearance, such as clearance times, duty costs, and compliance rates.
• Generate regular reports and metrics on import clearance activities, highlighting trends, issues, and areas for improvement.
• Collaborate with finance and accounting teams to reconcile import‑related costs, duties, and taxes for accurate financial reporting and budgeting.

Qualifications and Skills

• Bachelor's degree in international trade, supply chain management, business administration, or a related field; additional certification in import/export management is advantageous.
• Proven experience in import clearance, customs brokerage, or trade compliance roles, preferably in the FMCG industry or a related sector.
• Strong knowledge of import regulations, customs procedures, and trade compliance requirements, with experience dealing with customs authorities and government agencies.
• Excellent communication and negotiation skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders.