iGaming Customer Service Trainer — Dubai On-Site

Qureos Inc; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading iGaming company in Dubai seeks a Customer Service Trainer to develop and deliver essential training programs for Customer Service Agents. The role requires 2+ years of experience, exceptional communication skills, and a strong grasp of gaming software. This is a full-time position with benefits including accommodation and food provided, tailored for individuals eager to elevate customer support quality in a dynamic environment.

Benefits

Accommodation provided

Food provided

Exposure to an international team

Qualifications

• 2+ years of training experience in a relevant field.
• Strong understanding of gaming software.
• Ability to create training materials.

Responsibilities

• Develop and deliver training programs.
• Conduct training sessions for agents.
• Assess agents' performance post-training.

Skills

Communication skills

Presentation skills

Organizational skills

Empathy

Gaming software understanding

Job description

A leading iGaming company in Dubai seeks a Customer Service Trainer to develop and deliver essential training programs for Customer Service Agents. The role requires 2+ years of experience, exceptional communication skills, and a strong grasp of gaming software. This is a full-time position with benefits including accommodation and food provided, tailored for individuals eager to elevate customer support quality in a dynamic environment.