Hybrid: Strategic Client Services Lead - Global Delivery

Tink; Dubai; Hybrid; AED 367,000 - 515,000; Full time

Job summary

A leading global payments technology company is seeking a Client Service Professional Services Lead in Dubai. This hybrid role focuses on driving strategic execution and operational excellence in client services across the CEMEA region. Candidates should possess extensive experience in client services, strategic program management, and demonstrate excellent communication skills, particularly with C-level stakeholders.

Qualifications

• 10+ years of relevant work experience with a Bachelor’s Degree or equivalent qualifications.
• 12+ years of experience preferred, especially in client services or professional services.
• Proven ability to communicate with C-level stakeholders and manage complex client engagements.

Responsibilities

• Lead execution of Client Services initiatives across CEMEA region.
• Coordinate delivery efforts for strategic client engagements.
• Design training programs and maintain service catalogs.

Skills

Client services experience

Strategic program management

Cross-functional leadership

Communication skills

Data visualization skills

Technical consulting experience

Education

Bachelor’s Degree or equivalent experience

Tools

Power BI

Automation tools

Job description

A leading global payments technology company is seeking a Client Service Professional Services Lead in Dubai. This hybrid role focuses on driving strategic execution and operational excellence in client services across the CEMEA region. Candidates should possess extensive experience in client services, strategic program management, and demonstrate excellent communication skills, particularly with C-level stakeholders.