Human Resources Support Specialist

The First Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality company in Dubai is seeking a Human Resources Support Specialist to assist with various HR functions. You will manage employee records, coordinate recruitment, and ensure compliance with HR policies. The ideal candidate should have strong organizational skills, attention to detail, and experience in HR administration. This role offers an opportunity to be part of a dynamic team in a leading hospitality landmark.

Qualifications

• Proven experience as a Human Resources Administrator or in a similar HR role.
• Strong understanding of HR processes and procedures.
• Knowledge of employment laws and regulations.

Responsibilities

• Maintain and update employee records, including personal information, attendance, and performance records.
• Coordinate new employee onboarding and conduct orientation sessions.
• Assist with employee offboarding, including conducting exit interviews and processing termination paperwork.
• Support HR initiatives such as employee engagement surveys and performance management.
• Assist with benefits administration, including enrollment and inquiries.
• Ensure compliance with HR policies and procedures.

Skills

HR processes and procedures

Communication skills

Organizational skills

Attention to detail

Confidential information handling

Teamwork

Tools

MS Office Suite

Job description

Overview

Be part of an iconic hospitality landmark Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world‑class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award‑winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award‑winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long‑term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As a Human Resources Support Specialist, you will be responsible for assisting with various HR functions and providing administrative support to the HR department. Your role will involve managing employee records, coordinating recruitment activities, assisting with employee onboarding and offboarding processes, and ensuring compliance with HR policies and procedures. The ideal candidate should have excellent organizational skills, strong attention to detail, and the ability to handle sensitive and confidential information.

• Maintain and update employee records, including personal information, attendance, and performance records.
• Coordinate new employee onboarding, conducting orientation sessions, and organizing necessary paperwork.
• Assist with employee offboarding, including conducting exit interviews, processing termination paperwork, and updating employee records accordingly.
• Support HR initiatives and programs, such as employee engagement surveys, performance management, and training and development activities.
• Assist with benefits administration, including enrollment, changes, and inquiries.
• Ensure compliance with HR policies and procedures and legal requirements.
• Maintain and update HR documents, such as employee handbooks, policies, and procedures manuals.
• Respond to employee inquiries and provide guidance on HR‑related matters.
• Assist with HR reporting and data analysis as required.

Desired Skill & Expertise

• Proven experience as a Human Resources Administrator or in a similar HR role.
• Strong understanding of HR processes and procedures.
• Knowledge of employment laws and regulations.
• Proficient in MS Office Suite.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.