Human Resources Officer @Hotel Indigo Dubai Downtown

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Hotel Indigo Dubai Downtown is seeking a detail-driven Human Resources Officer to support day-to-day HR operations across the colleague lifecycle, ensuring a welcoming and supportive experience for new joiners. You will maintain records, manage files, and coordinate attendance and benefits with professionalism.

You will help bring our culture to life through colleague engagement activities, internal communications, and engaging content using Canva, while assisting with performance management and

Qualifications

• Experience in HR or administrative role, ideally in hospitality or service environment.
• Energetic, organized, proactive and able to manage multiple priorities in a fast-moving setting.
• Comfortable using digital and creative tools for internal communications and engagement.
• Strong attention to confidentiality and professional integrity in HR tasks.
• Ability to engage colleagues and contribute to a positive workplace culture.

Responsibilities

• Support day-to-day HR operations across the colleague lifecycle and onboarding.
• Maintain employee records, manage colleague files and attendance in line with policy and local labour requirements.
• Coordinate employee benefits, including medical insurance administration and employee queries.
• Assist with internal communications, creating content (e.g., Canva) and supporting short videos or reels.
• Support performance management processes, employee relations and HR reporting while handling sensitive information.

Skills

HR operations

Employee records management

Attention to detail

Communication

Team collaboration

Tools

Canva

Job description

At Hotel Indigo Dubai Downtown, our people are the heart, soul, and rhythm of everything we do. We are looking for a detail driven, energetic and people focused Human Resources Officer who brings structure, warmth, and creative energy to the colleagues’ experience. If you enjoy supporting teams, keeping HR operations running smoothly, and finding thoughtful ways to engage and connect people, this role is a great fit.

About Us

A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.

And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.

Your Day to Day

As our Human Resources Officer, you will support day to day HR operations across the colleague lifecycle, ensuring every new joiner feels welcomed and supported from day one. You will maintain employee records, manage colleague files, and support attendance in line with company policies and local labour requirements. You will also coordinate employee benefits, including medical insurance administration and employee queries, ensuring clarity, accuracy, and timely follow up.

Beyond administration, you will help bring our culture to life. You will support colleagues engagement activities, team events, celebrations, and wellbeing initiatives that make our workplace feel connected and inclusive. You will assist with internal communications by creating visually engaging content using tools such as Canva, and by supporting short videos or reels that capture moments, milestones, and the everyday spirit of our teams.

You will also support performance management processes, employee relations matters, and HR reporting, while always handling sensitive and confidential information with the utmost care, discretion, and professionalism.

What We Need From You

We are looking for someone with experience in HR or administrative role, ideally within hospitality or a service driven environment. You are energetic, organized, proactive, and comfortable managing multiple priorities in a fast-moving setting. You enjoy working with people, have an eye for detail, and are confident using digital and creative tools. Most importantly, you understand the balance between being approachable and maintaining the trust and integrity that an HR role requires.

What We Offer

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself.