HR Services Officer(Male UAE National Only)

Zayed University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Zayed University is seeking an HR personnel responsible for managing UAE and GCC employee pension processes, ensuring compliance with policies and regulations while delivering high-quality HR services. The role entails handling various HR tasks including managing employee documentation, responding to inquiries, and processing applications efficiently. This position comes with attractive benefits and a competitive salary in a dynamic university environment.

Benefits

Competitive tax-free salary

Housing allowance

Annual vacation

Airline tickets for employee and family

Educational subsidies for children

Healthcare coverage

Qualifications

• Minimum of 2 years of relevant experience.
• Education from an accredited institution.
• Experience with HR processes and government regulations.

Responsibilities

• Prepare applications to the General Pension and Social Security Authority.
• Process employee probation periods and related documentation.
• Respond to employee queries regarding policies.
• Prepare security clearance documents and manage processes.

Skills

Customer Service

HR Policies Knowledge

Attention to Detail

Communication

Education

Bachelor's Degree

Tools

Oracle

Job description

Description

The Opportunity

The incumbent will be mainly responsible for the UAE and GCC national employees' pension process and support in delivering HR services at Zayed University, ensuring the University's benefits packages and related policies are applied in accordance with policies, procedures, and regulations. The job holder is also responsible for providing quality customer service and achieving the service level agreement.

The Responsibilities

• Prepares and follows up on applications to the General Pension and Social Security Authority for UAE National employees, in accordance with Federal Law (No.7) of 2007 regarding end-of-service financial dues.
• Responsible for processing employees' probation period end, including reminders to line managers via Oracle forms and issuing probation completion letters.
• Prepares official letters for various entities such as banks, embassies, immigration, consulates, and police, as required.
• Prepares correspondence and documents for government ministries, organizations, consulates, embassies, banks, and police departments.
• Responds to employee queries, advises on university policies, and assists with issues related to government organizations.
• Prepares No Objection Certificates and Service Certificates for employees as needed.
• Issues benefits letters based on employee eligibility.
• Processes payment requisitions for HR, including moving services, medical, escort, leave, and insurance (ADNIC).
• Handles HR petty cash.
• Processes visas for employees and their families, including new applications and renewals.

Federal Government Approval (Security Clearance)

• Prepares and follows up on Federal Government Approval (FGA) requests for new hires and title changes, including system updates.
• Acts as the first point of contact for security clearance matters on the Dubai Campus, regarding procedures and document requests.
• Keeps track of security clearance process changes and briefs the HR team accordingly.
• Maintains records and tracks all security clearance applications.
• Prepares letters to police authorities for local hires.

The Requirements

Education & Experience

Must possess a Bachelor's Degree from an accredited institution, with a minimum of 2 years of relevant experience, or an equivalent combination of education and experience.

The Benefits

The university offers a highly attractive benefits package, including competitive tax-free salaries in the UAE, housing allowance, annual vacation, airline tickets for the employee and immediate family, educational subsidies for children, and healthcare coverage for the employee and sponsored family members.

To Apply

Complete the online application form and attach a cover letter, a current CV, and the contact details of three professional references. Only shortlisted candidates will be contacted for an interview.

Further Inquiries

For further inquiries, please contact us.

Required Experience: Unclear Seniority