HR Operations Coordinator

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution is looking for an HR Operations Coordinator based in Abu Dhabi. This role involves supporting employee relations activities, ensuring compliance with UAE labor laws, and maintaining a positive workplace culture. Candidates should hold a bachelor's degree in Human Resources or related fields and have strong communication skills. Knowledge of UAE Labor Law is essential, and proficiency in MS Office is required.

Qualifications

• Solid understanding of UAE Labor Law.
• Ability to handle confidential and sensitive information with professionalism.

Responsibilities

• Support the Employee Relations function for HR.
• Act as a first point of contact for HR policies and grievances.
• Prepare reports related to employee relations cases.

Skills

Strong interpersonal and communication skills

Good analytical problem-solving abilities

Detail-oriented with strong organizational skills

Fluent in English (Arabic is an advantage)

Education

Bachelors degree in Human Resources Business Administration or related field

Tools

MS Office

Job description

Description

Role: HR Operations Coordinator (UAE Nationals only)

Location: Abu Dhabi

Role Purpose:

To support the Employee Relations (ER) function by coordinating employee relations activities ensuring compliance with labor laws and internal policies and maintaining a positive and productive workplace culture across the bank.

Key Accountabilities of the role:

1. Employee Relations Support:

• Act as a first point of contact for employees regarding HR policies grievances and workplace concerns.
• Assist in the investigation and resolution of employee complaints and disciplinary cases.
• Maintain accurate and confidential ER case records.

2. Policy and Compliance:

• Prepare reports and documentation related to employee relations cases warnings and investigations.

3. Engagement and Communication:

• Support initiatives to enhance employee engagement communication and workplace morale.
• Assist in organizing employee feedback sessions surveys and recognition programs.
• Maintain positive working relationships between HR management and staff.

4. HR Administration:

• Maintain up-to-date employee relations metrics and reports for management.
• Support exit interviews and analyze trends to reduce turnover and improve satisfaction.
• Participate in HR audits and ensure compliance documentation is complete.
• Responsible for approving the leave on the system
• Control the time attendance reports if any misused.
• Received mobility request.
• EOS Calculation.

Qualifications and Experience:

• Bachelors degree in Human Resources Business Administration or related field.
• Solid understanding of UAE Labor Law

Specialist skills / technical knowledge required for this role:

• Strong interpersonal and communication skills.
• Ability to handle confidential and sensitive information with professionalism.
• Good analytical problem-solving and conflict-resolution abilities.
• Detail-oriented with strong organizational skills.
• Proficient in MS Office.
• Fluent in English (Arabic is an advantage).